Overview

The post-holder will provide a proactive, comprehensive administrative service to a multi-disciplinary team, enabling the team to operate effectively and efficiently. The administrator is often the first point of contact for service users, families/carers and other members of the person\'s network, and plays an important role in ensuring a good patient experience and a positive image of the service.

Responsibilities

• Manage and oversee the administrative component of the Trust patient database, including inputting referral and patient information, monitoring data quality, and handling data protection requests.
• Monitor and maintain accurate waiting lists in conjunction with the clinical team; provide reports and data cleansing as required.
• Organise and minute-take for various meetings.
• Provide appointment bookings, clinics/outpatient calendars, and secretarial support for the Lambeth LWC Community teams.

Qualifications and skills

• Robust organisational skills
• Excellent communication and interpersonal skills
• Sound knowledge of Microsoft Office programs including Outlook, Word and Excel
• Comfortable with IT and keen to learn new software packages and processes
• Ability to work independently and as part of a team; able to work under pressure

Benefits

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work-life balance. There is an extensive range of benefits for you and your family, and we want you to feel like you are part of a close-knit team at SLaM.

• Generous pay, pensions and leave
• Work-life balance with flexible working options, such as part-time working and job sharing
• Career development through programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Car lease deals for staff
• Keyworker housing on selected sites
• NHS discounts up to 10% from various well-known retail brands (Health Service Discounts)