Job Summary:
JOB DESCRIPTION - Senior Backend Engineer

Location: Remote, United Kingdom
Division: Ticketmaster Tech
Contract Terms: Permanent, Full-Time

THE TEAM

Our mission in the Ticketmaster Tech division is to build products and services that connect fans to the events they love. We design, develop and support high-availability systems that handle tens of millions of transactions daily. You'll be joining a passionate, collaborative team building the platforms that power live experiences at scale.

THE JOB

We are looking for an experienced and enthusiastic Senior Backend Engineer to join the team that powers Ticketmaster's fan shopping experience. This role focuses on building and enhancing the systems and services that underpin our web and mobile platforms - including event discovery, pricing, availability, and transaction processing.

You'll be instrumental in designing and implementing backend microservices using Java and Spring, working with Kafka streams and AWS serverless technologies. You'll collaborate with multiple internal teams and help shape architectural decisions that ensure performance, scalability, and resilience. It's an exciting time to join as we continue to evolve our technology to deliver world-class experiences for millions of fans.

WHAT YOU WILL BE DOING

• Develop, deploy and maintain highly available Java-based microservices that support our marketplace.
• Design scalable systems using cloud-native architecture (AWS Lambda, Step Functions, AppSync, API Gateway).
• Implement real-time, event-driven services using Kafka and Kafka Streams.
• Write clean, efficient code and perform code reviews to maintain high standards of quality.
• Collaborate with frontend teams to support integration with React-based applications.
• Contribute to system design, architecture discussions, and technical decision-making.
• Monitor and optimise service performance using observability tools (Open Telemetry, logging, and metrics).
• Support Kubernetes-based deployments and infrastructure using EKS.
• Provide mentorship to junior engineers and lead by example.
• Work closely with cross-functional teams including Product, UX, QA, and other Engineering groups.
• Participate in Agile ceremonies, sprint planning, and retrospectives.

• Strong experience in Java (preferably using Spring Boot and Maven).
• Hands-on experience with event-driven architectures and stream processing using Kafka.
• Experience deploying applications on AWS and using services like Lambda, Step Functions, AppSync, and API Gateway.
• Familiarity with containerisation and orchestration (Docker, Kubernetes).
• Solid JavaScript and Node.js knowledge, ideally with exposure to React or Next.js for SDK integrations.
• Strong understanding of system design, data structures, and scalable architecture.
• Experience working in Agile development environments.
• Previous experience in high-traffic or real-time systems is highly desirable.
• Bachelor's degree in Computer Science or equivalent practical experience.

• Collaborates effectively across teams and disciplines (Teamwork).
• Demonstrates ownership and reliability in delivering work (Reliability).
• Communicates clearly and transparently with technical and non-technical stakeholders (Integrity).
• Shows a continuous improvement mindset and is open to learning and feedback (Belonging).
• Thrives in a fast-paced environment with a passion for solving complex challenges.