Overview

WELCOME TO SITA. We’re the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

Purpose

Leads and manages cross-functional Bid Teams across a matrix structure. Will successfully close new and renewal business opportunities related to strategic large and/or complex solutions. Responsible for people management and development of a team of Bid Managers based in locations across the world. Responsible for defining the bid process and driving continued transformation to enable SITA to improve bid efficiency and achieve growth targets.

Responsibilities

• Manage all aspects of assigned bids from qualification to contract signature. Lead and co-ordinate activities of cross-functional bid team.
• Manage the development of the optimum bid strategy and associated appropriate levels of response in order to successfully win each strategic contract.
• Develops the overall bid plan and builds and manages the virtual Bid Team to achieve the bid deliverables in an effective and efficient manner. This includes leading the process of identifying potential partners and selecting / negotiating / contracting with such partners.
• Owner of the submission to the customer.
• Manages and coordinates the negotiation team in the pre-contract stage with the Customer including the setting up of appropriate commercial partnership agreements and underpinning contracts to support contract deliverables whilst ensuring that the relevant internal expertise is involved in the closure of commercial, financial and legal issues with the customer.
• Plans for and ensures a smooth transition from the Bid Team to the delivery team upon contract signature.
• Manages the approval process for the bid; technical and commercial in accordance with the appropriate corporate guidelines.
• Prepare and manage presentation of SITA's response to the Customer.
• Communicates progress regularly and clearly to the relevant SITA senior management and stakeholders ensuring that major issues are escalated and addressed.
• Lead Bid Management function for the Borders business unit. Owner of the Bid Process.

Qualifications

• Proven ability to lead, motivate and inspire diverse bid teams, located across multiple locations.
• Experience in border management, aviation industry or IT is a plus.
• Hands-on experience in leading complex bids and proposals. Exposure to the vendor side is a plus.
• Experience in developing successful relationships at all levels within the organization.
• Experience in managing teams to perform under pressure and consistently achieve tight deadlines.
• Preferably having worked in a multinational company.
• Experienced in bidding to Governments in various countries and regions around the world.

Knowledge & Skills

• Skilled people manager, able to mentor and develop the capabilities of other bid and proposal managers.
• Relevant understanding of border management processes, or of airport and airline operations an advantage.
• In depth knowledge of the Bid process and best practices.

Professional Competencies

• Accuracy and Attention to Detail
• Commercial Acumen
• Contracts Review
• Cross-team integration
• Graphic Tools
• Negotiating
• Networking and influencing
• Partnering for Clients' Success
• Planning: Tactical Strategic
• Products and Services
• RFP experience
• Sales Closing and Agreements
• Sales Proposals and Presentations
• Sales Scoping and Qualification
• System and Technology Integration
• Technical Writing/Documentation

Core Competencies

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Developing Talent
• Impact & Influence
• Leading Execution
• Managing Performance
• Results Orientation
• Teamwork

Education & Qualifications

• Bachelors degree or equivalent professional experience required
• Bid management or proposal management certification such as APMP is preferred.

What We Offer

• We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too.
• Flex Week: Work from home up to 2 days/week (depending on your team’s needs).
• Flex Day: Make your workday suit your life and plans.
• Flex-Location: Take up to 30 days a year to work from any location in the world.
• Employee Wellbeing: We offer an Employee Assistance Program (EAP) for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
• Professional Development: Level up your skills with our training platforms, including LinkedIn Learning.
• Competitive Benefits: Competitive benefits that align with local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting