As the UK's largest water company, we are taking action for a new world of water - fixing the problems of today, and building resilience for tomorrow.

The Senior Business Analyst will conduct Business Analysis-related project work, support the Lead BA with Portfolio management, coach, mentor, and quality assure BA's work within the portfolio. Working with the Business areas within their domain to identify & define opportunities for improvement and deliver change successfully.

What you'll be doing as a Senior Business Analyst

• Build strong relationships and communicate clearly and consistently with stakeholders.
• Manage risks related to analysis deliverables and the overall requirements of projects or programs.
• Maintain a customer-centered approach, working closely with business areas and Business Analysts to identify opportunities, guide, challenge preconceptions, and foster collaboration.
• Support Project Leads and teams in prioritization and decision-making.
• Contribute to the continuous improvement of the community, promoting agile principles and cultural change.
• Act as escalation point for Business Analysts and stakeholders, facilitating discussions for resolution.
• Provide Quality Assurance for Business Analyst deliverables.
• Experience in both Agile and Waterfall methodologies.

Base location: Hybrid, 2 days a week in the office at Clear Water Court, with some travel to sites as needed.

Working pattern: Monday to Friday, 36 hours per week.

What you should bring to the role

• BCS Diploma or equivalent.
• Extensive experience in digital business analysis projects.
• Portfolio management experience for incoming project ideas.
• Experience managing teams of Business Analysts.
• Coaching and mentoring skills.
• Ability to communicate complex concepts clearly at all organizational levels.
• Stakeholder management skills.

What's in it for you?

• Competitive salary from £50,000 to £65,000 per annum, depending on experience.
• 26 days holiday, increasing to 30 with service, plus bank holidays.
• Generous pension scheme through AON.
• Health and wellbeing benefits, including health MOTs, physiotherapy, counselling, Cycle to Work, vouchers, and life assurance.

Find out more about our benefits and perks.

Who are we?

We're the UK's largest water and wastewater company, serving over 16 million customers daily. We aim to build a better future for all, supporting our customers, communities, people, and the planet. We're looking for passionate, skilled individuals committed to making a difference.

Learn more about our purpose and values

Working at Thames Water

Thames Water offers a diverse, rewarding environment where every day makes a difference. We provide fast career progression, flexible work, and excellent benefits. Whether in call centers or labs, we seek passionate people eager to improve the world of water.

If you're seeking a meaningful career that impacts millions and protects future water resources, join us. We support you every step of the way to build a better future for our customers, region, and planet.

We value diversity and inclusion, welcoming applications from all. We offer support throughout the recruitment process to remove barriers to success. When crises occur, we rally to support our customers, and you can be part of this as an ambassador with full training.

Disclaimer: Due to high application volume, we may close the advert early. We encourage prompt applications.