Senior Campaign Manager

Contract Type: Permanent

Location: Shoreditch, London

Reporting into: Senior Account Director

Line managing: TBC

Hybrid/ Remote: WFH Monday & Friday; in office Tuesday‑Thursday

Salary: £43‑49K dependent on experience

About Us

Seen Connects is a leading influencer marketing agency established in 2016 and driven by a purpose to create cultural relevance and meaningful impact for our clients, through the power of human connection. We offer brand and social strategy, organic influencer campaigns, influencer‑led paid social and social media management. We are part of the Captivate Group, which also includes Seen Presents, Seen Studios and Stir.

About the role

We’re looking for a strategic and results‑driven Senior Campaign Manager to run influencer marketing campaigns for one of our key clients. This role blends operational excellence with creative problem‑solving, leadership and relationship building. You will manage multiple campaigns end to end, ensure high standards, mentor junior team members, oversee performance and reporting, and contribute to agency growth through innovation and best practice.

Key Responsibilities

Campaign Leadership & Execution

• Lead the delivery of multiple influencer campaigns simultaneously, ensuring they run on time, within budget and exceed client expectations.
• Oversee influencer identification, negotiation, contracting, logistics, briefing and activation.
• Troubleshoot campaign challenges quickly and escalate issues when necessary.

Team Management & Development

• Manage, mentor and upskill junior campaign team members, ensuring processes are adhered to and we always deliver our best work.
• Champion a collaborative and supportive team culture, driving high performance.

Data, Insights & Reporting

• Approve and sense‑check deliverables before client submission.
• Guide reporting best practice and help improve templates across Excel and Sheets.
• Present campaign insights and recommendations confidently to clients.
• Guide the team on pulling together data requests from the client to feed into econometric modelling.

Tool & Platform Management

• Champion our influencer platform (Captiv8) alongside other Senior Campaign Managers, supporting adoption and issue resolution.

Client Engagement & Growth

• Build strong relationships with clients and talent partners to ensure ongoing collaboration and upsell opportunities.
• Deliver exceptional service and retain long‑term partnerships.
• Support new business efforts through pitch contributions and campaign insights.

Operational Excellence

• Help manage budget tracking across the account and report spends to our finance team regularly.
• Identify ways to improve campaign processes, data hygiene and delivery as the agency scales.
• Collaborate across departments (Strategy, Accounts, Paid Media) to deliver fully integrated campaigns.

What We’re Looking For

• Proven experience managing end‑to‑end influencer marketing campaigns, ideally within an agency environment.
• Strong understanding of the influencer marketing ecosystem, from creator platforms to paid amplification.
• Excellent leadership skills with experience line‑managing junior staff.
• Analytical mindset with the ability to draw insights from data and turn them into actionable recommendations.
• Exceptional communication and negotiation skills, with confidence presenting to clients and partners.
• Experience using influencer campaign management platforms (e.g., Captiv8, CreatorIQ, Tagger).
• Strong organisational skills with the ability to juggle multiple campaigns while maintaining high quality output.
• A passion for staying ahead of industry trends and sharing insights across the agency.
• Pitch experience is a bonus, comfortable contributing ideas and presenting in a new business context.
• A proactive, solutions‑oriented mindset and a desire to continuously improve.

Benefits

• Salary reflective of your experience and in line with internal benchmarks.
• Hybrid working: Shoreditch HQ on Tuesdays, Wednesdays and Thursdays; home on Mondays and Fridays.
• Core Hours 10:00‑17:00 with flexible start between 08:00‑10:00 and finish between 17:00‑19:00.
• ☀️ Summer Fridays – a 3 pm finish on Fridays in July and August.
• 24 days of annual leave (increase to 25 after 1 year, 26 after 2 years).
• 3 personal days a year for wellness and mental health.
• ♀️ £100 voucher for wellbeing activities.
• ✈️ Work from anywhere for up to one month each year (UK time zones, strong internet required).
• ☕ Snacks and drinks in the office; free lunch during lunch‑learn sessions.
• Vouchers for Above and Beyond Award winners; quarterly lottery prize of £1,000 for targets met.
• ⚕️ Private healthcare cover and life insurance.
• Cycle‑to‑work scheme and annual season ticket loan available.
• Regular team and company socials.

At Connects we are committed to providing an inclusive environment where everyone feels seen, heard and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs.