Overview

The Role: You will be joining Insurance Consulting and Technology (ICT) at an exciting time of transformation as we work on improving the delivery of value for our customers and the business. You’ll be working in the Technology Delivery organisation within the Platform Core Team. Our responsibility is to secure, support, deliver and manage business critical services hosted within the Cloud that are used 24×7 by our clients and colleagues around the world.

As part of a focused team, you will be working to better secure and maintain our complex Azure environments, deliver new solutions, provide support and collaborate with global support and engineering colleagues.

This role is open to flexible and hybrid working arrangements, with presence in the Reigate office as required.

Responsibilities

• Deliver Azure-based cloud resources, solutions, and services for globally deployed ICT systems.
• Drive continuous improvement in cloud technologies, focusing on automation, Infrastructure as Code (IaC), and Security by Design principles.
• Contribute to the development and implementation of security standards and policies.
• Manage Identity and Access Management (IDAM) requirements across environments.
• Maintain and optimize automation runbooks and SQL Server instances (both IaaS and PaaS).
• Handle day-to-day operational requests, including system administration, governance, Azure B2B tenant issues, threat/vulnerability management, and incident response.
• Maintain and enhance custom PowerShell functions and modules.
• Administer Azure DevOps components including Pipelines, Repos, Test Plans, and project management tools.
• Address the multi-tenant management related task
• Collaborate with engineering and development teams to evaluate, design, and implement optimal cloud solutions.

Qualifications

Requirements

• Proven expertise in designing, securing, supporting, and building Azure cloud solutions.
• Minimum of 10 years of IT experience, including at least 6 years of hands-on experience working with complex Azure cloud environments.
• Strong understanding and practical experience with DevOps methodologies in cloud-native environments.
• Experience in host, network, and perimeter security design and implementation.
• Proficient in Azure Identity and Access Management (IAM), including Entra ID and B2B collaboration.
• Should have sound knowledge of Identity Governance task like Access Reviews, Entitlement Management Access Packages, Risk-sign in and Conditional Access Policy.
• Solid understanding of multi-tenant Azure environments.
• Hands-on experience with Infrastructure as Code tools such as Tofu, Pulumi, ARM templates, or similar.
• Proficient in scripting and automation using PowerShell or equivalent languages.
• Experience with IaC using Hashi Corp Configuration Language.
• Strong documentation and communication skills.
• Certifications: AZ-104, AZ-400, AZ-500 are mandatory.

Beneficial Skills

• Familiarity with tools such as Puppet, Wiz, GitHub, Azure DevOps, Jitterbit, and API integrations.
• Experience with AWS cloud services.
• Understanding of cybersecurity standards and frameworks such as ISO 27001, NIST, CIS, OWASP, and SOC 2.
• Certification in AI 102.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.