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The Right Hire Limited is excited to present a unique opportunity to join a Reading-based leading Intelligent Content Management Solutions provider renowned for delivering innovative and high-impact ECM services.

Job Title:

Location:

Remote or Hybrid Reading

Experience Level:

5+ Years Professional Experience in ECM Consulting

Position Overview:

We are seeking a Senior Enterprise Content Management (ECM) Consultant with a proven track record in delivering high-impact content services solutions across diverse industries. This role combines client advisory, solution architecture, hands-on implementation, and end-user training, requiring both technical depth and strategic vision.

As a trusted advisor to our clients, you will work across the full project lifecycle — from requirements gathering to go-live — while collaborating with internal teams and external stakeholders to ensure project success and business value delivery.

Responsibilities

• Act as a subject matter expert (SME) and strategic advisor to clients on ECM solution design and optimisation.
• Lead or support the design and configuration of ECM platforms tailored to business use cases, including:
• Accounts Payable Automation
• ERP & CRM Integration
• Contract Lifecycle Management (CLM)
• Legal Case Management
• Digital Employee Records
• Deliver full-cycle implementation services including solution scoping, system configuration, testing, deployment, and post-go-live support.
• Develop and facilitate client training sessions and documentation tailored to end-users and administrators.
• Translate business requirements into scalable ECM architectures and workflows.
• Work collaboratively with cross-functional teams, including business analysts, developers, and project managers.
• Stay abreast of ECM industry trends and emerging technologies to inform solution strategy and client value.

Required Experience & Qualifications

• 5+ years of professional experience in ECM consulting, system integration, or information management.
• Proven track record in deploying and customising at least two or more of the following platforms:
• OpenText, FileNet, Hyland, Alfresco, M-Files
• iManage, Intapp, d.velop, SER Group, Microsoft SharePoint
• Strong understanding of ECM use cases across finance, procurement, sales, HR, legal, operations and compliance functions.
• Familiarity with integrating ECM platforms with major ERP and CRM systems (e.g., SAP, Oracle, Dynamics, Salesforce).

Soft Skills

• Excellent verbal and written communication skills — able to bridge the gap between technical and non-technical stakeholders.
• Highly autonomous and self-driven— able to manage tasks, deadlines, and client expectations independently.
• Strong customer focus— committed to delivering value and building long-term client relationships.
• Solution-oriented, with the ability to navigate complexity and drive clarity in ambiguous environments.

Preferred Qualifications (Nice-to-Have)

• Certifications in any of the platforms listed (e.g., OpenText Certified Consultant, Microsoft 365/SharePoint Certifications).
• Experience with business process modeling or workflow automation tools.

What the Role Offers

• Flexible working environment (remote or hybrid).
• Exposure to diverse industries and high-profile client projects.
• Opportunities for professional development and certification support.
• Collaborative and inclusive team culture.
• Pension contributions.
• 25 days holiday + public holidays

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Staffing and Recruiting