Come and join us as a operations focused Senior People Partner and be part of a hugely successful and friendly People and Culture team.

Are you a seasoned People professional ready to make a significant impact in a fast-paced, operational environment? City Plumbing is looking for a Senior People Partner to join our dynamic People team, working directly with our top-tier leadership to drive performance and engagement across our CPS/PTS branches and Supply Chain.

This isn't just an HR role; it's a strategic partnership where you'll be instrumental in shaping our culture, developing our leaders, and empowering our colleagues to achieve their best. If you're passionate about people, comfortable coaching senior stakeholders, and thrive on seeing tangible results, we want to hear from you!

As our Senior People Partner, you'll report directly to the Chief People Officer and be responsible for:

• Strategic Partnership: Developing a strong, challenging, and coaching relationship with our Operations Director and Chief Supply Chain Officer. You'll help them achieve their goals, accelerate team performance, and enhance their leadership capabilities.
• Team Leadership: Leading and developing a team of two Regional People Partners, empowering them to drive engagement and performance deeper into our branch operations.
• Performance & Engagement: Driving robust performance management and engagement initiatives across the business units.
• Leadership Development: Championing the development of our operations leaders and their teams, fostering a culture of continuous growth.
• Data-Driven Insights: Utilising HRMI to proactively identify opportunities and mitigate risks, moving beyond just reviewing data to truly previewing future trends.
• Risk Management: Collaborating with Regional People Partners to manage ER risks effectively, including overseeing the company's whistleblowing reports.
• Change Management: Leading the delivery of critical people workstreams for business change projects within branch operations.
• Organisational Development: Contributing to organisational design efforts in response to business changes and opportunities.
• Impactful Metrics: Enabling functions to hit their key financial, safety, and people metrics through outstanding people partnering.

This role is based in Crick, Northamptonshire. Whilst the role is offered on a hybrid basis there may be need to travel to support your stakeholders.

You'll be an outcome-focused, curious, and energetic individual who thrives on collaborative teamwork within a wider HR context. You will enjoy working collaboratively with the wider HR team and you'll thrive on providing excellent people advice.

• Proven Experience: Significant HR Business Partner-level experience, including leading complex people projects, excelling in operational environments, and adeptly managing challenging employee relations cases. You'll be skilled in data analysis for business insights and project management.
• Key Skills: Exceptional coaching and facilitation abilities, confident in challenging senior stakeholders, with strong planning, prioritisation, and insightful presentation skills. You'll also be proficient in project management tools and organisational design.
• Comprehensive Knowledge: A deep understanding of current HR trends, key business metrics, and up-to-date UK employment law. Knowledge of acquisitions or the merchanting/construction industries is an advantage.
• Qualifications: A degree (or equivalent) is essential, alongside CIPD qualification.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

In Short

• Industry Construction & Property
• Founded 2002
• Location Head Office – Crick, Northampton
• Company size 1000 - 4999