We're looking for a Senior Planner to lead a team of Work Schedulers, ensuring the effective and efficient delivery of the repairs service. With hybrid working options, you'll play a key role in managing data on the MRI repairs system, supporting service delivery, and improving processes through accurate reporting and system development.

As a Senior Planner you'll be doing:

• Managing a team of Work Schedulers to coordinate daily repairs and maintenance tasks
• Ensuring compliance with KPIs, and company policies
• Maintaining accurate data and improving the use of our MRI repairs system
• Collaborating across teams - including Housing, Asset Management, and Contractors
• Leading process improvements and reporting for better customer service

• Experience in repairs, maintenance, or asset management within social housing or a similar environment
• Proven ability to manage and motivate a team
• Strong data and systems knowledge (MRI Repairs or similar desirable)
• Excellent communication and customer service skills
• A proactive, organised and analytical approach
• Strong understanding of GDPR and data integrity

• Hybrid Working
• 30 days AL + bank holidays
• Sick Pay
• Generous Pension Scheme
• Health care plan
• Enhanced maternity/paternity pay