Join to apply for the Senior Pre-Sales Engineer role at Lumilinks Group Ltd

Reports to: CTO

Location: Hybrid working – 2‑3 days per week in London office / Remote working

Terms: Permanent full‑time following successful probation

The Role

As a Senior Pre‑Sales Engineer, you will be a critical part of our sales process, acting as a subject‑matter expert who drives the technical sale and influences purchasing decisions. You will lead strategic presales initiatives, design and demonstrate advanced technical solutions that align with complex business problems. Your expertise in bridging technical complexities with clear business value will guide clients through the sales journey from discovery to implementation. This role demands exceptional communication skills, problem‑solving abilities, and a proven track record of influencing business decisions through impactful technical engagements. You will also integrate cutting‑edge AI capabilities into our presales processes, enhancing efficiency and customer engagement. This is an exciting opportunity to make a significant impact on our company's growth and client success.

Day‑to‑Day Responsibilities

• Lead the design, customization, and optimization of technical solutions and frameworks that solve complex customer problems.
• Map technical capabilities to specific business objectives, ensuring the proposed solution delivers tangible value and ROI.
• Deliver compelling and interactive product demonstrations and presentations to diverse audiences, including C‑level executives and technical end‑users.
• Translate complex technical features into clear business benefits, focusing on the customer's perspective and needs.
• Act as the primary technical point of contact, answering complex technical questions and addressing concerns regarding integration, performance, scalability, and security.
• Lead comprehensive discovery calls to deeply understand prospect pain points, goals, processes, budget, authority, need, and timeline using the BANT framework. Research prospects and their companies to gain valuable context ahead of calls.
• Generate tailored technical content, statements of work, architectural solution proposals, and contribute to RFX responses, ensuring accuracy and alignment with client requirements. Leverage AI tools for efficient content generation and proposal drafting.
• Employ a strategic and empathetic approach to address and resolve client concerns (technical, functional, pricing). Utilize active listening, probing questions, and value‑based selling to overcome objections and facilitate successful deal closures.
• Collaborate closely with Account Executives, Product Management, Engineering, and Customer Success teams to define solution objectives, integrate presales insights into product roadmaps, and ensure seamless customer onboarding.
• Proactively explore, evaluate, and integrate AI tools (e.g., Generative AI in Snowflake Cortex) to automate repetitive tasks, improve content generation, summarize calls, answer technical questions, and optimize sales pitches and meeting preparations.
• Ensure ethical and responsible use of AI outputs, verifying accuracy and managing potential hallucinations.
• Mentor and guide junior presales engineers, providing expertise on best practices, methodologies, and tools for solution design and client engagement. Foster a culture of continuous improvement and innovation within the presales team.
• Stay abreast of industry trends, emerging technologies, and best practices in presales, AI, and our specific product domain.
• Engage in ongoing professional development opportunities to enhance skills and knowledge.

Qualifications

• Professional Aspirations: Driving strategic deal making, advancing presales methodologies, leadership & mentorship, thought leadership, shaping business & product strategy.
• Personal Attributes: Analytical mindset, detail‑oriented, effective communicator, collaborative team player, proactive learner, adaptability, ethical and responsible, leadership qualities.
• Technical Skills & Knowledge:
  • Product & solution expertise.
  • Technical communication & storytelling.
  • AI/ML tools & concepts (e.g., Snowflake Cortex, Chat GPT). Prompt engineering.
  • Programming & scripting languages (Python, R, SQL).
  • Cloud architecture & data management (AWS, GCP, Azure, data warehousing, ETL, pipelines, governance).
  • Data visualisation & reporting (Tableau, Power BI).
  • Business acumen.
• Relevant Experience:
  • 5+ years in presales, sales engineering, solution architecture, or highly technical customer‑facing role.
  • Proven track record of delivering impactful technical solutions and achieving sales targets.
  • Experience navigating complex sales cycles and engaging with multiple stakeholders.
  • Relevant certifications (e.g., Snow Pro core+, cloud platform certifications).
  • Demonstrated project portfolio showcasing solution design, proof‑of‑concept execution, and technical validation.
  • Participation in advanced workshops or training focused on presales strategies, emerging technologies, AI/ML, or BI tools.

Additional Details

Senior level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology, Engineering, and Sales

Industries: Software Development