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About JustPark

JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and councils to private driveways, our platform makes it simple for drivers to find, book, and pay for parking-while empowering our operating partners to deliver exceptional parking experiences.

We've always believed parking should be easier-from end to end. That's why we, two trailblazing companies-ParkHub and JustPark-have come together to make that vision a reality.

ParkHub revolutionized event parking in the US., optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task.

Now, as one unified company, we're combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers.

About the role

We are seeking an experienced Senior Product Designer to lead the design strategy for our admin web platform and consumer-facing parking web and mobile apps. As we expand our presence across the UK and US markets, you'll play a pivotal role in designing end-to-end experiences from space owners listing their parking inventory to drivers discovering, reserving, and paying for parking.

As a key member of our product design team, you'll spearhead design initiatives for our B2C vertical while collaborating with our B2B product team. You'll partner with cross-functional stakeholders to define and design critical features that drive booking conversions and enhance user retention. Your consumer-focused expertise will also support our marketing team on high-performing landing pages and SEO-optimized growth initiatives.

What you'll do

• Design end-to-end experiences for native mobile and responsive web applications

• Provide confident design decisions through conducting and analyzing user research
• Facilitate and contribute to product ideation and definition workshops
• Proactively seek feedback from your manager, peers, and stakeholders to refine designs
• Partner closely with the product, marketing, and engineering teams to deliver high quality design experiences
• Present design recommendations to executive stakeholders and influence product roadmap decisions
• Regularly lead design reviews and mentor more junior-level designers
• Help maintain our design system (Lotus) as it evolves to support our portfolio of products

Requirements

• 5+ years of product design experience with consumer-facing digital products that demonstrated impact on user engagement and business metrics
• 3+ years designing e-commerce or marketplace experiences
• Strong experience using Figma
• Strong attention to detail when it comes to design craft and prototyping
• A strong portfolio demonstrating cross-platform product thinking showcasing complex user flows and location-based design patterns
• Experience with A/B testing platforms and conversion optimization
• Experience with responsive web design principles and native mobile platform guidelines (iOS/Android)
• Proven track record of leading design initiatives from concept to launch within collaborative product teams
• Excellent presentation and storytelling skills for communicating design decisions to diverse stakeholders
• Demonstrated ability to mentor designers and influence cross-functional teams
• Knowledge of accessibility standards (WCAG) and inclusive design practices
• Experience implementing design systems across a range of platforms in an iterative software development environment

Bonus experience

• Previous experience in a founder-led start-up designing products from the ground up
• Previous experience in mobility, transportation, or location-based services
• Familiarity with data analytics tools (Amplitude, Tableau, and Google Analytics)
• Interest in or experience with designing using emerging technologies like AI/ML
• Background in fintech, payments, or financial services design

Benefits

• Investment in YOU and your wellbeing: competitive healthcare package, fertility support & other wellness offerings!

• Simplifying journeys so you can breathe easier: a range of travel related benefits for you to take advantage of such such as parking credit and much more!
• Recharge your batteries: free lunches, snacks, drinks & other sustenance provided for you in the office & a generous holiday policy
• We look out for your family: enhanced parental leave offerings and childcare benefits
• Look after the pennies!: 401k/pension offerings & referral schemes to continue growing our team
• Success is best when it's shared!: regular social activities and opportunities to spend time with your colleagues outside of work on us!

Our Interview Process

First Stage Interview (30 mins) - Virtual interview with the People Team to tell you more about JustPark and discuss your background, career goals, and role fit

Hiring Manager Review (45 mins) - Virtual interview with the Hiring Manager to dive deeper into your experience and your interest for the role

Portfolio Review Interview (1 hour) - Virtual interview with the Product Design Team to review 1-2 case studies showcasing your design process and impact

Final Interview (1 hour) - A final interview to meet some of the wider Product and Engineering teams and cover final interview-type questions around the role