Overview

Join to apply for the Senior Product Manager role at Ford Credit.

Job Description: At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realise your dreams. With our plans for the future of mobility, we have opportunities to accelerate your career potential as you help us define tomorrow’s transportation. As the financial engine of Ford, Ford Credit is at the heart of the Ford customer experience. By transforming how we enable customers to own and finance vehicles, we are transforming the way people access and interact with transportation on a global scale.

Responsibilities

• Drive Platform Enhancements: Lead the development and implementation of platform enhancements, including new features and functionalities, to support both originations and receivables systems within the lending platform.
• Maintain and Optimize: Ensure the platform remains current by working with external suppliers to address technical updates and implement necessary changes.
• Roadmap Influence: Collaborate with key stakeholders to shape the development roadmap, advocating for Ford Credit-specific features and functionalities that enhance the platform's capabilities.
• Cross-Functional Collaboration: Work with other product managers, engineers, designers, and stakeholders across European markets, including teams responsible for vehicle data, residual value services, and document management.
• Problem Solving & Innovation: Identify and define business and customer problems within the lending platform, translating them into opportunities for innovation and improvement.
• Prioritization & Execution: Develop and drive the product roadmap for the lending platform, prioritizing initiatives to ensure maximum impact and alignment with business objectives.
• High-Quality Delivery: Partner with cross-functional teams to deliver high-quality and impactful launches, ensuring an exceptional internal and external customer experience.
• Performance Measurement: Continuously evaluate the performance of platform enhancements and features through quantitative and qualitative methods, ensuring they address the intended customer problems and deliver value.
• Quality Assurance: Maintain the overall quality of the lending platform, ensuring world-class software delivery in every release.
• Strategic Support: Collaborate with senior product leaders across Ford Credit to ensure the overarching product vision is realized.

Qualifications

The minimum requirements we seek:

• Proven Core Systems Expertise: 5+ years of experience in a digital product team, focusing on back-end systems or platforms; deep understanding of software development lifecycle and Agile methodologies.
• Collaborative Leadership: Experience in a matrixed team setup, including offshore engineering teams; ability to influence and coordinate across digital product services.
• Strategic Communication: Excellent communication skills to articulate and advocate for the product vision and strategy for back-end digital services.
• Product Launch & Management: Proven track record of launching and managing software products lifecycle (front-end, back-end, or both).
• Analytical & Problem-Solving: Technically proficient with strong analytical and problem-solving skills.
• Data-Driven Decision Making: Ability to use data and analytics to inform prioritization and roadmap development.
• Technical Acumen: Comfortable engaging in technical discussions and understanding backend systems.
• Educational Background: Bachelor’s degree or equivalent combination of experience and education.

Our preferred requirements

• Customer-Centric Approach: Ability to articulate the impact of digital services within the wider customer journey and advocate for the voice of the customer.
• Innovative Thinking: Champions out-of-the-box thinking and uses metrics to drive decisions and roadmap direction.
• Adaptability & Initiative: Thrives in a fast-paced environment and takes initiative to get the job done.

Additional Information

The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.

This position is based in Dunton or Manchester, and it is expected the successful candidate will be able to attend the Dunton office or Manchester Business Centre for typically 4 days a week.

As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management and Marketing

Industries

• Motor Vehicle Manufacturing