Role: Senior Product Manager

Location: London - 2 days p/w in the office

Contract duration: Until the end of 2026

Salary: up to £100,000

Are you an experienced Product Manager? Are you excited by the challenge of transforming a critical business service and embedding product thinking into a growing team? Do you want to work for a popular, well-known retailer?

This business is a household name across the UK and has significantly matured its product & tech team over the last few years. They are now looking to transform their scheduling and booking platform into a scalable, integrated, and online-enabled service.

As Senior Product Manager you will lead this high-profile transformation project from ideation through to operational execution, working with internal stakeholders, store teams, and external partners.

What are they looking for?

• A proactive Product Manager with experience driving change in operational systems
• Able to work with complex integrations, and internal platforms
• Skilled in stakeholder management and leading cross-functional teams
• Customer-focused with a deep understanding of operational workflows
• Capable of managing sensitive change that impacts existing processes while delivering business improvements
• Nice to have: experience in retail

Key Responsibilities:

• Lead the transformation of the scheduling and booking platform over the next 12 months
• Operationalize the platform online and integrate it fully into stores
• Manage external partners for scheduling and route optimization
• Work closely with store teams to ensure smooth adoption of the new platform

This is a high-profile, fixed-term opportunity to lead a critical operational transformation and make a tangible impact on a growing retailer’s core systems.