Overview

Senior Product Operations Manager, Payroll | EMEA role at Deel. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform with AI-powered tools and a fully owned payroll infrastructure. Deel supports every worker type in 150+ countries, helping businesses scale smarter, faster, and more compliantly.

Summary

As a Senior Product Operations Manager, you will establish strong connections between our product and user-facing teams. You will lead the development of new features, improve existing features, and shape product processes. You will collaborate with support, sales, and success teams to ensure a seamless feedback loop and engage with users to gain insights, integrating them into the product. This is a cross-functional role pivotal to Deel’s scaling efforts.

Responsibilities

• Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience.
• Collect, quantify, and prioritize product-related challenges for consideration by product and engineering teams.
• Contribute to building and shaping the product by solving conceptual problems.
• Drive major company launches and global rollouts, ensuring successful product deployments.
• Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements.
• Identify root causes of issues and develop effective solutions.
• Design and implement complex operational systems and processes to optimize product operations.

Qualifications

• Minimum of 5 years of experience in product operations, product management, or a closely related operational role working with product and engineering teams.
• Passion for delivering exceptional user experiences with the ability to understand complex products and use cases.
• Proficiency in data analysis and using insights to drive product enhancements.
• Ability to empathize with user problems and effectively shape product decisions.
• Strong multitasking skills and ability to manage multiple priorities.
• Solution-oriented mindset with attention to detail and hands-on approach.
• General technical knowledge of software development processes; experience in designing and building payment systems is a plus.
• Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and strong presentation skills.
• Experience in a fast-paced, product-driven tech company.

Total Rewards

We offer fair and competitive pay with scalable benefits, rewards, and perks that reflect our commitment to inclusivity and access for all.

What You’ll Enjoy

• Stock grant opportunities dependent on role, employment status, and location.
• Additional perks and benefits based on employment status and country.
• Remote work flexibility, including optional WeWork access.

Equal Opportunity Deel is an equal-opportunity employer that values diversity and encourages applications from qualified candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other legally protected characteristics.

We will communicate with applicants using Deel-specific emails unless agreed otherwise. You can view the latest job listings on our careers page. Deel is committed to a diverse and inclusive workplace and will provide accommodations during recruitment upon request to our Talent Acquisition Team at recruiting@deel.com.

Note: Covey and related hiring processes are used as part of our evaluation process where applicable; for NYC-related roles, Covey complies with NYC Local Law 144.

Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Management and Manufacturing. Industry: Human Resources Services.