Overview

Location: Hybrid working between Twinkl HQ, Sheffield and remote working

Annual Salary: £55k per annum

Hours of work: 37.5 hours per week

Contract: Permanent

Twinkl is a global educational publisher dedicated to helping those who teach. It achieves this by creating and curating an extensive (>1.5 million) catalogue of resources for a diverse customer base of teachers, parents and educational institutions in over 190 countries and regions. As a fast-growing, mission-driven organisation, we are building a high-impact Strategy & Operations team to help us scale quickly and sustainably with confidence and conviction.

Responsibilities

• Project Leadership & Execution: Lead the end-to-end delivery of key strategic initiatives and special projects. You will be responsible for developing and managing comprehensive project plans, timelines, and budgets, ensuring projects are delivered on time and on budget.
• Risk & Dependency Management: Proactively identify and manage project risks, issues, and dependencies, and work with stakeholders to develop and implement effective mitigation strategies.
• Cross-Functional Collaboration: Facilitate project meetings, manage communication, and coordinate with stakeholders across different functions (e.g., Product, Marketing, Technology) to ensure alignment and remove roadblocks to execution.
• Stakeholder Management: Serve as the primary point of contact for project-related communications, providing regular and clear updates to the Strategy Manager and other key stakeholders on project status, milestones, and risks.
• Operational Excellence & Capability Building: Beyond managing your own projects, you will be a leader in building a culture of operational excellence. This includes upskilling and mentoring junior Project Managers, introducing a standardised project management toolkit, and bringing in new frameworks and best practices to improve project delivery across the organisation.

Qualifications

• Experience: 4+ years experience in an operational or Project Manager role, with a track record of successfully leading complex, cross-functional projects from inception to completion.
• Project Management Methodology: A strong understanding and practical experience with project management methodologies (e.g., Agile, Waterfall).
• Problem-Solving and Structured Thinking: A talent for breaking down complex strategic goals into simple, manageable project tasks and translating them into clear plans.
• Risk & Stakeholder Management: Exceptional skills in identifying, tracking, and mitigating project risks, as well as managing the expectations of diverse stakeholders.
• Communication & Presentation Skills: The ability to clearly and persuasively communicate project status, risks, and plans to both technical teams and senior leadership.
• Commercial Acumen: A strong understanding of business fundamentals and the ability to connect project outcomes to strategic and financial goals.

What we offer

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before the process.
• Diversity, inclusion and belonging - our Employee Network Programme includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
• From day 1 - Westfield Health, 33 annual leave days per year (pro-rata) inclusive bank holidays, a "Me" day each year, a charity day each year, flexible working policy with opportunities to work from home and Twinkl subscriptions.
• Quarterly company awards programme
• Seasonal events
• Cervical and Prostate screening
• Company sick pay after 3 months of service
• After probation - cycle-to-work scheme
• Long-term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay, long service award, long service annual leave