Senior Internal Operations Executive | Coach at UCL | OSINT | BA French & Italian

An exciting opportunity has arisen for a client-facing Senior Mixed-Methods Research Executive to join our fast-growing and award-winning agency. This is a unique opportunity for a fully rounded mixed-method researcher to work on a variety of projects that draw on both quantitative and qualitative methods, helping some of the biggest global brands harness the power of insight to make strategic business decisions.

About Opinium:

• MRS Agency of the Year (2021 & 2024)
• Winner of the MRS Best Place to Work award three times
• Drum Best Place to Work 2018 & 2019
• Women in Research Global Best Agency to Work (2019)

Across our offices in London, New York, Amsterdam and Cape Town, we deliver strategic insights on a global scale. We’re also committed to using Opinium for good, supporting charities and volunteering initiatives.

Our culture:

We really believe we have a unique culture which provides a stimulating, challenging and rewarding workplace whilst providing a supportive environment and focus on the wellbeing of our people.

“When measuring success, revenue growth and employee wellbeing should go hand-in-hand. It’s the only way to build an insight agency that clients want to work with. We’ve placed our people where they rightfully belong: at the heart of our business.”

James Endersby, Opinium CEO, Chair designate of the Market Research Society (MRS)

Your opportunity:

You will play a pivotal role in designing, managing, and delivering end-to-end mixed-method research projects across within our Brand, Communications and Product team. As part of our collaborative consulting teams, you will:

• Combine quantitative rigour with qualitative depth to provide actionable insights.
• Liaise directly with clients, helping them shape strategy with compelling stories and recommendations.
• Develop your expertise in both qual and quant, gaining increasing responsibility for project and account management, as well as business development.

Person specification:

We are looking for someone who is curious, resilient, creative and authentic, with a genuine passion for understanding human behaviour through both numbers and narratives.

• Enthusiastic, with a flexible, can-do attitude
• A strong team player who thrives in a fast-paced environment
• Entrepreneurial mindset, motivated to grow accounts and the agency
• Strong relationship builder with excellent client-facing manner
• Highly developed organisational and time-management skills
• Excellent attention to detail and problem-solving mentality

Skills & Experience

• Mixed-methods experience: at least 2+ years in an insight agency working across both qualitative and quantitative research. Those with specific quant or qual only experience will be considered too.
• Strong numeracy skills, able to interpret data and turn data into clear stories
• Designing discussion guides and recruitment screeners
• Moderating focus groups and interviews (online & face-to-face)
• Turning findings into actionable insights and narratives
• Client & project management: Managing supplier relationships, timelines, and budgets; Leading communication with clients and suppliers; Presenting findings with confidence and clarity
• Technical skills: Proficiency in Word, Excel, PowerPoint (Google Slides a bonus)

Responsibilities:

Depending on the project, you might be:

• Designing sample frames and managing recruitment for qualitative projects
• Reviewing and scripting quantitative questionnaires, monitoring quotas and fieldwork
• Checking and cleaning data, running tables, and analysing results
• Moderating groups or interviews to unearth deeper insights
• Contributing to creating engaging PowerPoint reports with clear visuals, headlines and recommendations
• Contributing to proposals and costings for new projects
• Mentoring junior team members

What we offer you:

We have a wide range of wellbeing tools and initiatives so that you can be your best inside and outside of work.

• A thorough onboarding and training programme and the tools, resources and support you need to succeed and grow
• A career manager (who invests in and looks after your career)
• A truly flexible work environment, hybrid working with a focus on prioritising work-life balance (office-based on Mondays and Wednesdays at a minimum)
• A fun, inclusive and thoughtful company culture with a vibrant social calendar including regular agency drinks, monthly lunches, social events and parties
• Competitive salary, annual leave, and an excellent pension scheme
• Benefits including life insurance, critical illness insurance, dental insurance, Bike to Work scheme, Season Ticket Loan, generous savings plans and a monthly wellbeing allowance (£60 per month for gym, sport club, language classes), volunteering days, pre-paid vouchers for annual flu jab/eye test, annual health assessments, flexi start/leave, birthday come-in-lates or leave-earlies, WFH equipment allowance

Opinium is unable to sponsor visas; candidates must have the permanent right to work in the United Kingdom.

Equal opportunity employer:

Opinium is committed to a work environment that is inclusive to all and free of discrimination. We are an equal opportunity employer without regard to race, colour, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression and genetic predisposition.

How to apply:

If you think this role is for you, send your CV and cover letter to recruitment@opinium.com. Thanks!

Our Recruitment Candidate Privacy Notice can be found here.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Research
• Industries: Market Research

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