Teramind is the leading platform for user behavior analytics with solutions for insider risk mitigation, business process optimization, security, productivity, and compliance. We serve Fortune 500 companies and organizations of all sizes across industries, enabling real-time monitoring and advanced analytics to protect sensitive data while optimizing workforce performance in both in-office and remote environments.

About the Role

As a Senior Sales Engineer at Teramind, you will serve as a hands-on technical consultant and advisor for strategic enterprise accounts as part of our Solution Engineering team. This hybrid role blends solution architecture, technical sales, and cross-functional leadership — ideal for someone who wants to shape customer outcomes and team excellence.

You’ll work closely with Sales, Product, Engineering, and Customer Success teams to ensure customers realize the full value of Teramind’s platform. You will support a portfolio of complex enterprise deals, mentor team members, scale pre-sales processes, and drive technical excellence across the organization. This role is suited for a technically fluent communicator who thrives in customer-facing engagements and enjoys coaching others while solving real-world problems with data and security-driven technology.

Key Responsibilities

• Deliver tailored technical presentations and live demonstrations for large enterprise organizations (5,000+ employees), aligned to use cases across cybersecurity, insider threat detection, DLP, and workforce analytics.
• Lead deep technical discovery and solution design, translating enterprise requirements into scalable architecture and deployment models.
• Own proof-of-value (POV) and proof-of-concept (POC) engagements for strategic accounts — coordinating with internal and external stakeholders to ensure success.
• Support onboarding of key customers, including integration planning, deployment best practices, and configuration of Teramind’s endpoint agents and server infrastructure.
• Serve as the trusted technical advisor throughout the enterprise sales lifecycle and early adoption phase.
• Escalate technical challenges during active evaluations and deployments as the first line of escalation.
• Promote consistency by developing and standardizing reusable demo environments, onboarding guides, architecture diagrams, and best practices documentation.
• Partner with Sales, Product, and Engineering leadership to ensure alignment on product direction, technical positioning, and customer needs.
• Assist in hiring, onboarding, and developing new team members as the team scales.

Required Qualifications

• 6+ years in a Solution Engineering, Pre-Sales, or Solution Consulting role within a B2B SaaS company.
• Proven success supporting complex sales cycles for enterprise accounts (5,000+ employees), ideally in regulated or security-sensitive industries.
• Deep understanding of Linux, Mac, and Windows environments, including command-line usage and server administration.
• Expertise with hybrid cloud environments, AWS/Azure infrastructure, and enterprise network architectures and security stacks.
• Familiarity with Docker, PostgreSQL, and virtualization platforms (VMware, Hyper-V).
• Able to script basic automation, configure APIs, and troubleshoot complex deployment or integration issues.
• Outstanding verbal and written communication skills—capable of bridging technical detail with executive-level business value.
• Strong organizational and prioritization abilities across multiple deals, stakeholders, and team needs.
• Consultative and value-driven approach to customer interactions, with an ability to build deep trust.
• Experience with HubSpot is ideal, but not required.
• Proficient with technical documentation and diagramming tools (Lucidchart, Visio, etc.).

This is a remote job. Work from anywhere! We’ve been thriving as a fully-remote team since 2014. To us, remote work means flexibility and having truly diverse, global teams.

Recruitment and Benefits

• Collaboration with a forward-thinking team where new ideas come to life, experience is valued, and talent is incubated.
• Career growth opportunities
• Flexible paid time off
• Ongoing training and development opportunities

About our recruitment process

We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we want to hear your story. You can expect up to 3 interviews; some scenarios may be streamlined for minimal rounds. Director-level roles and above may require a more thorough process with multiple rounds. All roles require reference and background checks.

Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Sales and Business Development

Industries: Software Development