Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with innovative, native AI‑optimized services, technologies and products. Sophos is the largest pure‑play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations, and sells its solutions through reseller partners, MSPs and MSSPs worldwide.

Role Summary

In this role you will be a trusted advisor to regional sales leadership teams and provide critical sales forecasting insights and support. You will give direct operational support to regional sales teams, run reports and analytics on sales and channel activities, and serve as a resource for identifying and implementing regional improvements. This position works closely with Sales Operations leadership to inform strategy and measure regional performance.

What Will You Do

• Planning & Reporting
  • Participate in regional annual planning, including go‑to‑market strategy, sales territory planning, resource planning and target‑setting.
  • Weekly consolidation and critical review of the sales forecast for the region, including discussions with sales to assess, challenge and support.
  • Maintain regional sales hierarchy and roles, including open headcount.
  • Monitor, review and report regional activity against specified KPIs (pipeline, product trends, win ratios, forecast accuracy).
  • Identify business‑relevant issues and trends (internal structure, external political influences, product sales trends, sales team performance, economic factors) and communicate these to regional sales leadership.
• Sales Support
  • Build GTM territory and quota plans for regional sales teams; support commission team.
  • Coordinate with the global Shared Services Centre for 2nd and 3rd level sales support enquiries.
  • Provide training and best‑practice guidance on CRM usage (Salesforce) and monitor data quality hygiene.
  • Create and maintain reports and dashboards within the CRM for the regional sales team.
  • Review and approve or reject discount approval requests, balancing regional and company needs.
  • Identify and communicate ways to improve sales productivity in the region.
• Documentation
  • Create and maintain sales territory maps and alignment plans for the region.
  • Maintain accurate visual representations of current and historic regional sales structures.
  • Record the sales landscape at regular intervals, e.g., pipeline snapshots and forecast records.

What Will You Bring

• Prior experience working with Salesforce CRM.
• Experience with territory management and quota planning.
• Advanced Excel skills.
• Experience with Power BI.
• Fast learner with strong hands‑on mentality and good problem‑solving skills.
• Participation in global operations‑oriented projects, representing region interests.
• Fluent in written and spoken English.

• This is an international role which may occasionally require work during non‑standard business hours, primarily evenings, to collaborate with colleagues in other regions and time zones.

• This role will require some travel, especially within Europe to regional offices, as well as internationally for team meetings and trainings.

• Reports to the Senior Director, Sales Operations EMEA.

• Frequent interactions with Sales Operations colleagues, the global Shared Services Centre, regional Sales Managers, and other business functions including Marketing, Finance, Support, Order Processing and HR.

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don’t check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don’t let a checklist hold you back – we encourage you to apply.

What’s Great About Sophos?

• Sophos operates a remote‑first working model, making remote work the primary option for most employees.
• Our people innovate and create with a great sense of fun and team spirit.
• Employee‑led diversity and inclusion networks build community and provide education and advocacy.
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
• Global employee sustainability initiatives reduce our environmental footprint.
• Global fitness and trivia competitions keep our bodies and minds sharp.
• Global wellbeing days allow employees to relax and recharge.
• Monthly wellbeing webinars and training support employee health and wellbeing.

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy.