Senior Site Reliability Engineer - Reigate

We are recruiting for a Senior Site Reliability Engineer to join our Tech Enable team. This is a full-time, permanent role.

Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good. We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights to deliver personalised experiences that meet our customers’ ever-changing needs today and in the future.

Job Title: Senior Site Reliability Engineer

Job Tenure: Full-time, permanent

Salary: Competitive

What you’ll do

• Serve as the SRE Lead's backup, assuming leadership duties when necessary to maintain continuity and efficiency of SRE operations.
• Provide day-to-day guidance, support, and informed decision-making for the team, maintaining stability and direction.
• Act as a subject matter expert, shaping technical direction, leading initiatives, and mentoring colleagues to build team capability.
• Stay up to date with emerging technologies and industry trends, sharing knowledge across company communities to embed SRE best practice.
• Drive continual improvement by automating manual processes and optimising monitoring systems to achieve full estate coverage.
• Lead initiatives to improve availability, performance, and scalability through proactive monitoring, capacity planning, and ongoing maintenance.
• Collaborate with development squads to embed monitoring, reliability, and scalability best practices within the development lifecycle.
• Represent the SRE team in stakeholder engagements, providing progress updates, managing expectations, and addressing concerns.
• Operate as a primary contact for pressing issues, solving complex problems rapidly in coordination with other teams.
• Participate in out-of-hours on-call or standby duties when required.

Qualifications

• Deep experience of AWS (EC2, EKS, Lambda, S3, IAM, etc)
• Monitoring/alerting tools (e.g., Grafana, Prometheus, Loki, CloudWatch, Dynatrace)
• Subject matter expert on monitoring best practices for a variety of platforms and technologies
• Docker and Kubernetes
• Git/GitLab
• Jenkins / CI/CD / ArgoCD
• Jira and Confluence
• Scripting or coding with shell/bash/python
• Terraform
• Able to troubleshoot complex issues involving multiple platforms and technologies
• Ability to work with agile principles
• Familiarity with best practices for cloud-hosted architectures and solutions
• Ability to manage and track multiple workstreams simultaneously

Additional Information / Benefits

• Competitive salary that reflects your skills, experience and potential
• Discretionary bonus scheme
• 25 days annual leave, plus 8 flexible days and the option to buy or sell additional holidays
• Flexible benefits platform with health, wellbeing, lifestyle, and financial perks
• Company-funded private medical insurance for qualifying colleagues
• Discounts on our insurance products (50% off for you and a spouse/partner, 10% off for direct family)
• Hands-on training, mentoring, access to academies, career conversations, and partner resources
• 2 volunteering days per year to support local communities
• Internal networks and communities to connect, learn, and share ideas
• Commitment to flexible work; hybrid working approach
• And more; see the full overview of rewards and benefits

We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.