OverviewJob title: Senior Targeted Catchment Investigations Analyst (Ref 41624). Division: Asset Operations & Capital Delivery. Location: Hybrid - Clearwater Court - RG1 8DB, Hybrid - Crossness (STW) - SE2 9AQ, Hybrid - Deephams (STW) - N9 0BA, Hybrid - Hammersmith (PS), Hybrid - Maple Lodge (STW) - WD3 9SQ, Hybrid - Swindon (STW). Contract type: Permanent. Hours: 36 hours per week. Salary: starting salary from £52,480 per annum. Job grade: B. Closing date: 24/10/2025.What you’ll doDelivery of the Targeted Catchment Investigations (TCI) workstream. Reducing the number of pollutions, sewer floodings and blockages that occur from Thames Water's wastewater network.Analysis of previous pollutions, flooding and blockages to determine the likely root causes and create work packs for field teams to investigate.Acting as the key technical interface with field teams, directing activities within the field.Analysing the output of field investigations to determine the best resolution, then directing these resolutions either through the TCI field teams or through other departments within Thames Water.Supporting and providing technical direction for the TCI analysts within the team.Liaising and driving other departments within Thames Water to deliver the resolutions you have determined.Recording and analysing the success of targeting, investigating and resolution activities for performance reporting and to identify opportunities to develop and improve the process.Customer liaison — the TCI process involves work on customer premises as well as on the street. You will support actions required to manage the customer interface, keeping customers informed and minimising disruption during the work.Collaborating with regional teams and central teams to ensure the TCI workstream aligns with ongoing regional work.What you should bringA passion to improve environmental performance.Experience in a similar role or industry.Experience in planning or analysing technical or field operations.GIS experience.Ability to influence and work collaboratively with all levels of an organisation to achieve improved business outcomes.Qualification in an environmental, science, data, mathematical or engineering discipline.Full driving licence as travel is required.What’s in it for youStarting salary of £52,480 per annum.26 days holiday per year, increasing to 30 with length of service (plus bank holidays).Benefits on Tap, access to discounts, cashback and instant vouchers.Generous Pension Scheme through AON.Generous paternity leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced maternity leave: 26 weeks full pay and 13 weeks half pay.Ongoing performance development reviews to help you be your best and identify growth opportunities.We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment. #J-18808-Ljbffr