Job title Senior Transformation Business Partner Ref 41395 Division Retail Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Offering between £80,000 - £100,000 per annum depending on experience Job grade C Closing date 29/07/2025

Are you ready to make a significant impact at Thames Water? We have an incredible opportunity for a Senior Transformation Business Partner to join our team and drive our ambitious AMP8 (2025-2030) business plan. This plan represents our largest investment programme ever, designed to benefit customers and the environment. It includes strategies to drive improved performance and operational efficiency, rapidly scale our capital investment deployment capability, navigate the regulatory framework, enhance end-to-end business planning, and enable digital transformation.

To support our ambitious goals, we've established a Transformation Office to provide strategic coordination and support to business teams, support proactive interventions, and act as a second line of assurance.

We are looking for a dynamic and experienced Senior Transformation Business Partner to work across three critical components of our Transformation Plan:

Key Areas of Focus

• Digital Enablement : the delivery of a new Digital Operating Model to improve Digital Maturity by enhancing our ways of working, uplifting digital capabilities, and managing the legacy technology estate – becoming more business-centric, scalable, and accountable.
• Asset Data : the development of a comprehensive asset data management system to consolidate information and enhance data-driven decision-making, implementing a data ownership model to ensure clear accountability and improve data quality for better regulatory outcomes.
• Systems Planning : the development of a 25-year actionable plan (multiple five-year Asset Management Plans) for all geographic regions across the Water and Wastewater assets. Plans take into account key issues and risks unique to those regions and develop solutions to reinforce asset resilience and meet future requirements, including climate change, forming the basis of future price reviews with stakeholders.

What you will be doing as Senior Transformation Business Partner

• Stakeholder Management : Engage with business teams at all levels, acting as a critical friend and providing a second line of assurance. Ensure transparency on progress, issues, and risks.
• Cross-Functional Facilitation : Collaborate with diverse stakeholder groups to drive successful outcomes including bridging across functions to support problem-solving, unblock issues, and assist in managing escalations (which may include requests for third-party support).
• Thought Leadership : Provide constructive challenge and scrutiny, collaborating with business teams to create effective solutions. Leverage your expertise to support successful delivery and governance controls.
• Dependency Management : Identify, manage, and broker resolutions for cross-functional dependencies and risks with other aspects of the Transformation Plan and/or wider business. Ensure escalations are appropriately managed for resolution.
• Progress Tracking : Ensure consistency in workstream status reporting and prepare relevant materials for overarching Transformation Plan monthly business reviews with the Executive Team.

What you should bring to the role

• Experience : Broad and comprehensive large-scale transformation experience across multiple disciplines, with a proven track record of operating in a cross-functional environment. Your subject matter expertise and ability to influence and add value will be a significant asset.
• Motivation and Credibility : High motivation and personal credibility to build relationships and trust with senior leaders. Navigate ambiguity and challenges with authority and resilience.
• Problem-Solving Skills : Advanced analytical skills combined with the ability to facilitate cross-functional collaboration and unblock issues. Your judgment and creativity will be key to developing effective solutions.
• Flexibility and Resilience : Ability to deal with changes, challenges, and setbacks while maintaining a positive mindset. Your adaptability will help you thrive in a dynamic environment.

What’s in it for you

• Impact : Play a key role in a company transformation of national importance. Your contributions will directly benefit our customers and the environment.
• Growth : Opportunity to work on high-impact workstreams and develop your career. You'll be part of a Transformation Office team that values continuous learning, development and adaptation.
• Culture: Be part of a collaborative and supportive team. We foster a culture of innovation, inclusivity, and excellence both within the Transformation Office and the broader business.
• Competitive salary - £80,000 - £100,000 per annum depending on experience
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
• Car Allowance - £5,800 per annum
• Annual Bonus
• Private Medical Health Care
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
• Personal Medical Assessments – Open to all once a year
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process . Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.