Senior UX Designer - Hybrid
Location: London
Kaluza wants to power a world where net-zero is within everyone’s reach, by building the platform that will accelerate a sustainable, affordable and resilient energy transition. From revolutionising billing to smart electric vehicle charging, our real-time cloud platforms transform supplier operations, reducing cost to serve and boosting engagement. You’ll join Kaluza’s 20+ UX team, where designers have expertise in user research, service design and product design. We use our skills to ensure that our platform is coherent across complex journeys and is effective in helping its users (developers, operational managers, agents and end customers) to get their jobs done.
You’ll start by familiarising yourself with the product roadmap and strategy, meeting the client’s User Experience team in Melbourne.
You will work closely with our client’s product stakeholders to design and implement digital experiences for external customers and internal customer service agents. Building on our existing components and design system, you will also collaborate with Kaluza’s UK teams to share insights, gather async feedback and represent our UX team in client meetings.
You will help elevate the quality and impact of our Customer and Agent experience products and inform Kaluza’s future experience offerings for retailers globally.
Crafting detailed and polished user interfaces, that solve concrete problems
Building on top of, contributing to and evolving our design system, continuing to adhere to accessibility standards
Testing your designs with real users; Supporting a culture of open collaboration and co-design across Kaluza, client and third party colleagues
Identifying, designing and implementing behavioural design changes that increase engagement and improve outcomes for consumers
Experience with User Interface design tools (we use Figma), working with components / symbols, styles and libraries
Knowledge of interaction design industry trends and patterns across all device types and screen sizes
Experience in validating your solutions, including user testing methodologies, analytics, customer feedback
Strong relationship-building skills both with clients and internal teams, and the ability to bring them into the design process
Openness to feedback and the ability to take part in constructive design critiques
Experience in lean and agile approaches to product design delivery
Genuine excitement designing industry leading / transformational digital products
Our values are not words on a wall — they are at the heart of our culture. They are concrete and clear, and reflect what we as people, and as a business, really care about.
Kaluza’s vision is to power a world where net-zero is within everyone’s reach. Would you be interested in joining us to help achieve this?
Progressive leave policies - including leave dedicated to the moments that matter to you the most
~ Annual discretionary bonus
~ Dedicated personal learning and home office budgets
~ Flexible working — we trust you to work in a way that suits your lifestyle
~26 days holiday
We'll then build out our benefits and progressive policies soon to ensure your Total Reward package is highly competitive, and that you're well looked after.
We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential. Apply
