Summary
We are seeking a Senior UX Designer to lead the design and delivery of exceptional player-facing digital experiences across Jagex’s ecosystem. Sitting within Creative Services and embedded within Player Experience teams, this role will play a critical part in shaping how players discover, access, and engage with our games and services across web, account and launcher touchpoints.

The ideal candidate will blend creativity with technical awareness - capable of designing with empathy for players while understanding the complexities of modern web systems and responsive frameworks. You’ll be a driving force in establishing and evolving Jagex’s design standards, ensuring cohesive experiences that are accessible, performant, and aligned with our brand and player-first principles.

Location: Cambridge, UK (This position can accommodate flexible working options, but candidates must be based (or be willing to relocate) within a comfortable commuting distance (<70 miles) of our Cambridge office to be able to attend onsite as required).

Responsibilities

Key Responsibilities

• Design and deliver end-to-end player experiences across Jagex’s digital ecosystem, including but not limited to websites, account flows and our game launcher.
• Collaborate cross-functionally with Product, Engineering, and Creative teams to translate business goals and player insights into seamless, intuitive, and visually cohesive user journeys.
• Champion accessibility and performance, ensuring all designs are inclusive, scalable, and optimised for multiple devices and markets.
• Contribute to and evolve design systems and component libraries that promote consistency, speed, and quality across Jagex’s digital properties.
• Leverage data and experimentation to test and iterate on designs, applying insights from analytics, player feedback, and usability testing to continuously improve outcomes.
• Utilise modern design and prototyping tools (such as Figma, Framer, and similar platforms) to create, communicate, and deliver high-quality design solutions efficiently.
• Mentor and collaborate with designers across Creative Services to share best practices, foster consistency, and elevate the craft of digital experience design at Jagex.
• Advocate for the player across every project, ensuring design decisions serve the needs of our audience and align with Jagex’s mission to deliver player-first experiences.

Essential

• Proven experience designing for web platforms or complex digital ecosystems, ideally in games or entertainment.
• Strong portfolio showcasing user-centred design and responsive web interfaces across multiple devices.
• Skilled in modern design tools such as Figma or Framer, with a clear understanding of accessibility and performance principles.
• Comfortable working in cross-disciplinary teams with Engineers, Product Managers, and other Designers to deliver cohesive experiences.
• Excellent communication skills and the ability to translate design rationale to both creative and technical stakeholders.

Desirable

• Experience contributing to or managing design systems and component libraries.
• Awareness of front-end technologies (e.g. React) and their impact on design decisions.
• Familiarity with player or customer journey design, particularly acquisition and onboarding flows.
• Experience with graphic design and image editing software such as Adobe Photoshop, Illustrator.
• Experience with animation software such as Adobe After Effects.

Attributes

• Visitor-first mindset with a passion for creating elegant, accessible experiences.
• Collaborative, pragmatic, and motivated by measurable impact.
• Confident balancing creative vision with delivery practicality.

About Jagex:

Jagex is a leader in developing and publishing deep, engaging online games that connect millions of players worldwide. Best known for the RuneScape franchise, which includes two of the world’s longest running and most successful MMORPGs, in Old School Runescape and Runescape, and the open-world survival crafting game, Runescape: Dragonwilds; we have proven success in delivering immersive Forever Games and fostering strong player communities.

We strive to foster an inclusive workplace built on trust, autonomy, and a shared passion for creating forever games.
Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; we Honour our Vows by being honest and transparent; we are our Customers’ Heroes by striving to understand our team & player needs, and we Seize The Day by making the most of every opportunity.

With over two decades of experience, and over 400 people in our team, we continue to innovate in live game development, leveraging data-driven insights, and a commitment to player-first game design. We have a diverse and talented team where creativity, collaboration, and community-driven game development drives everything we do.

As part of Jagex, you’ll have the opportunity to work on a globally successful franchise, contribute to exciting new projects, and be part of a company that hugely values both our employees and our players.

We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.

If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.