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Department: Technology
Company: Canary Wharf Limited
Reporting to: Director - Technology Operations

Job Summary

The Senior Workday Analyst is responsible for leading the configuration, optimisation, and ongoing support of our Workday tenant across all modules, including HCM, Recruiting, Absence, Learning, Talent, Benefits, Payroll, and Peakon. Acting as a subject matter expert, the role ensures system integrity, delivers enhancements, and provides strategic guidance to maximise the value of Workday for the business. This role supports both day-to-day operational needs and long-term improvements, driving automation, user experience, and data quality across the platform.

The role is required to work a minimum of 4 days in the office with the option to work 1 day from home per week.
Salary circa £70,000 per annum.

Responsibilities

• Act as the Workday functional lead, managing configuration, reporting, integrations, and security across all modules.
• Provide expert support for business processes, annual HR cycles (performance reviews, succession planning, compensation events, benefits enrolment), and Workday releases.
• Collaborate with HR, Finance, IT, and business stakeholders to gather requirements, design solutions, and deliver improvements.
• Troubleshoot issues, analyse root causes, and provide resolutions.
• Build and optimise Workday reports, dashboards, and calculated fields to support business decision-making.
• Manage integrations with third-party systems, monitoring data flows and addressing errors.
• Drive continuous improvement by identifying opportunities to streamline processes, enhance automation, and improve the employee experience.
• Partner with AMS consultants when required, ensuring best practice solutions are implemented.
• Mentor junior team members and support knowledge sharing across the HR and Payroll teams.

Qualifications

• Strong hands‑on Workday experience across multiple modules, ideally including HCM, Absence, Recruiting, Learning, Talent, Benefits, Payroll, and Peakon.
• Proven track record in configuring Workday business processes, reports, dashboards, and security.
• Experience supporting annual HR business events.
• Strong reporting and analytical skills, with the ability to translate business needs into data‑driven insights.
• Knowledge of Workday integrations and troubleshooting issues with third‑party systems.
• Ability to manage stakeholders at all levels, with clear communication and problem‑solving skills.
• Experience leading enhancements and driving user experience improvements.
• Proactive mindset, with a focus on process efficiency and system optimisation.
• Detail‑oriented with a focus on accuracy and data integrity.
• Strong organisational skills, able to balance multiple priorities.
• Collaborative, with a willingness to mentor others and share knowledge.
• Curious and innovative, seeking out new ways to leverage Workday functionality.
• Resilient, able to adapt to change and manage competing demands.

Company Values

• Act with integrity and deliver high performance
• Put our customers at the heart of what we do
• Resolve issues by providing high quality solutions

• Find opportunities to collaborate with others across the business to achieve shared goals
• Encourage inclusive networks and treat others with respect and fairness
• Use knowledge to work effectively with suppliers / contractors to meet shared goals

• Confident in making decisions appropriate to the role
• Learn from mistakes and listen to constructive feedback to improve performance
• Prioritise safety and actively support community, wellbeing and sustainability programmes

• Take pride in delivering high quality service which exceeds expectations
• Committed to opportunities for self‑development
• Take responsibility for my own performance and look for ways to improve

• Embrace change and innovation
• Proactively suggest ways to improve our business and encourage others to share ideas
• See new challenges as opportunities to deliver effective change

What We Offer

• Diversity and Inclusion: We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential.
• Flexible Working: We are open to consider flexible working arrangements, both temporary or permanent.
• Learning and Development: We offer development opportunities through classroom and e‑learning training, mentoring, cross‑department experience and on‑the‑job learning.
• Other Benefits: Comprehensive range of benefits including generous pension, insurance plans, health benefits, subsidised gym membership, store discounts and family leave.

If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online. Early applications are encouraged as we reserve the right to appoint at any point.