Service Operations Manager - Fire and Security, Redhill

Client:

Fire and Security Careers

Location:

Redhill, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

9f79ef58a491

Job Views:

14

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Operations Manager - Fire and Security - Service Management, Account Management, and Improvement (Surrey, South London, Kent, Sussex preferred) - £70,000 + Bonus/Commission + Benefits

• Manage fire alarm and electronic security systems
• Lead a team of maintenance engineers and support staff
• Ensure compliance with industry standards (BAFE, FIA, NSI, SSAIB)
• Improve service delivery, KPIs, and SLAs
• Attend Surrey/Sussex office 2-3 days a week; visit customers and engineers in South England
• Oversee approximately 30+ staff across the region

Key responsibilities include providing leadership, managing operational performance, fostering customer relationships, and ensuring service excellence in fire and security systems. The role requires strong managerial skills, experience in fire and security operations, and the ability to motivate and develop teams.