ZEN.COM Birmingham, England, United Kingdom

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ZEN.COM Birmingham, England, United Kingdom

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At ZEN.COM, we’re building a product that’s changing the way people shop and pay online – simple, smart and, well, zen. If you’re looking for a place where your skills have real impact and your ideas are heard, we’d love to hear from you.

Right now, we’re looking for a Settlement Manager to join our finance team and support the day-to-day operations of our payment settlement processes.

Key Responsibilities

• Oversee the daily operations of the Settlements Team, ensuring efficient and accurate processing of payment and financial transactions.
• Manage settlements with Payment Service Providers (PSPs), including verifying the accuracy and completeness of reports received from PSPs, and reconcile with banks and the operational processing system.
• Ensure timely and accurate posting of values resulting from settlement reports in the operational system.
• Reconcile GL accounts related to settlements and resolve any discrepancies.
• Prepare and distribute periodic reports on settlement activities.
• Support projects related to settlements and collaborate with other departments to resolve issues related to failed or incomplete transactions.
• Develop and implement policies and procedures to improve settlement processes and ensure compliance with financial regulations.
• Provide leadership and guidance to the Settlements Team, including assigning tasks, developing and motivating employees, and tracking their performance.
• Assist in building and testing products, operational systems for payments, finance and reconciliation.
• Analysis on PSP performance and associated cost.
  
  

• Bachelor's degree in Finance, Accounting, or a related field.
• Minimum of 5 years of experience in financial settlements or a related role in payment industry.
• Proven experience in team management and leadership.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Proficiency in financial and accounting software.
• Proficiency in MS Excel, VBA, Power Query, and other relevant tools.
• Relevant certifications in finance or accounting are a plus.
• Knowledge of complex payments operations and the ability to resolve issues quickly and accurately.
  
  

• Experience in managing general ledgers.
• Strong understanding of settlement policies and different products being traded by clients and markets.
• Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
• Problem-solving and troubleshooting skills.
• Attention to detail.
• Self-starter.
• Mindset for continuous improvement.
  
  

• Real influence in shaping the ZEN.COM product offer.
• Work in an environment where innovation and efficiency count.
• Competitive salary and flexible working conditions.
• Private medical care.
• Internal and external training.
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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