Job Summary

About the role

• Conduct Installation Contractor office quality audits, site inspections, and design document reviews in line with BS EN ISO 17065 and IFCC scheme requirements.
• Carry out site inspections and report findings in accordance with ISO/IEC 17020 and specific client requirements.
• Support the maintenance of IFCC’s UKAS accreditations by assisting with internal quality audits.
• Act as line manager to the IFCC Senior Engineer.
• Develop audit checklists for both existing and new installer certification schemes.
• Collaborate with the Head of Certification to design and implement new schemes.
• Review technical reports, specifications, and documentation prepared by colleagues.
• Respond to customer queries and support scheme members as required.
• Handle new client enquiries and maintain professional communication throughout the process.
• Stay informed about industry developments and contribute insights to enhance IFCC services.
• Represent IFCC on relevant trade association task groups.
• Liaise with clients regarding installer certification requirements, both for office systems and site installations.
• Plan and organise day-to-day activities, including technical review, auditing, inspections, reporting, and administrative tasks.

Do you have what it takes?

• Educated to a Degree or HNC level, or equivalent work experience.
• Solid experience in the Smoke Control industry, preferably including service and maintenance.
• A background working in a technical or quality control role for either a certification/inspection body or an application/installation contractor.

• A full, valid UK driving licence, along with a flexible approach, the ability to work independently, adapt to irregular hours when needed, and a willingness to travel.

What can you expect from us in return?

• £65,000 - £70,000 per annum
• £5,880 Car Allowance
• Generous Annual Leave – Starting at 25 days plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service
• 37.5 hours per week- Monday to Friday, home based role with travel
• Private Medical Insurance
• Enhanced Family Leave – Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone Rewards – paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary Reviews
• Company Bonus Scheme
• Pension Contributions
• Life Assurance – 4x your annual salary
• Employee Assistance Programme (EAP) – Confidential support, advice, and counselling available 24/7, 365 days a year
• 24/7 GP Service – Access to medical advice anytime
• Cycle to Work Scheme
• Eye Care Vouchers – Supporting your health and well-being
• Welcome Pack – Filled with company-branded goodies to kickstart your journey with us

At Kiwa, we deliver results driven by our core values: Ambitious, Reliable, and Engaged the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you’ll thrive in a dynamic environment with ample opportunities for growth and self-development.

As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.

If you have any questions about this role and would like to speak a member of the Talent Team, please e-mail us at uk.careers@kiwa.com.