The Solutions Architect will be responsible for leading complex software integrations for enterprise customers. This role requires working closely with clients to ensure the successful delivery of system implementation and integration projects. The Solutions Architect will oversee project execution, engaging with customers to understand their needs, and working alongside technical teams to design and implement solutions that support seamless data exchange and system interoperability.

About The Role: The Solutions Architect will be responsible for leading complex software integrations for enterprise customers. This role requires working closely with clients to ensure the successful delivery of system implementation and integration projects.

What You’ll Do:

• Collaborate with enterprise clients to define business and technical requirements, design and document data flows, and manage end-to-end platform integrations, ensuring scalable, maintainable, and seamless deployment within existing systems.
• Keep up with industry trends and customer integration challenges, suggesting ways to improve our integration processes.
• Support third-party integrations and technical partnerships, ensuring compatibility.
• Create and maintain clear documentation to guide customers through the integration process, ensure internal understanding of the project, and comply with Launchmetrics' best practices.
• Develop and maintain technical documentation, including API guides, best practices, and integration tutorials.
• Build automation scripts or lightweight integrations (e.g., ETLs, CRON jobs) to facilitate API connectivity where needed, synchronizing with our development team to do so.
• Partner with Solutions Consultants and Sales to understand customer needs and design tailored integration architectures.
• Deliver technical presentations, product demos, and POCs (proofs of concept). Scope and estimate integration efforts and collaborate on proposals and SOWs.
• Act as the technical bridge between Sales, Product, Engineering, and Solutions Consultants.

This role is open to applicants based in the UK, Spain, Italy or France.

About You: Who You Are:

• 2+ years experience in Solutions Architecture, Customer Integration, Project Coordination, Pre-Sales Engineering, or Technical Consulting function.
• Experience managing integration projects with enterprise clients - coordinating across teams and tracking progress to successful completion.
• Strong ability to understand and document logical workflows, data flows, and business requirements.
• Familiarity with APIs (RESTful), authentication methods (OAuth, API keys), and common data formats (JSON, XML) — sufficient to confidently validate integration workflows and troubleshoot issues.
• Comfortable writing and reviewing SQL queries to check data accuracy and integrity.
• Skilled in creating clear, detailed diagrams and documentation to support onboarding and ongoing customer success.
• Strong project management and organizational skills; able to juggle multiple customers and deadlines smoothly.
• Fluency in English.

Extra Credit:

• Experience with project management tools and methodologies.
• Experience working in a SaaS, B2B, or enterprise-focused company is a plus.
• Ability to design API workflows and data pipelines with clear diagrams (Lucidchart, draw.io) and experience with project management tools (JIRA, Confluence).
• Fluent in French and/or Italian is a plus.

We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application!

OUR RECRUITMENT PROCESS:

• Intro Call
• Meet & Greet
• Skills Assessment
• Culture Fit Interview
• Leadership Interview

WHY YOU’LL LOVE LAUNCHMETRICS: We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers our team members, allowing them to make a substantial difference in our business, for our customers, and within our organization. When you become part of our team, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location, and flexible work arrangements, along with support for establishing your home office and other perks.

OUR COMMITMENT: Launchmetrics is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know.