Delivery Team Lead- Client Services @ Maxwell Bond® | Strategic Partner in Talent Acquisition

Are you ready to take the next step into a 3rd Line Support role? Whether you’re currently in 2nd Line Support looking to progress, or eager to gain experience with a dynamic Managed Service Provider, this is a fantastic opportunity to grow your career.

We’re working with a leading MSP based in Central London, supporting hundreds of businesses across the creative and civil engineering industries. As a Solutions Engineer, you’ll provide 3rd‑line support, manage servers and networks, and deliver client projects from migrations to cloud implementations.

Key Responsibilities

• Deliver 2nd/3rd‑line support, on‑site and remote.
• Manage Windows Servers, Hyper‑V, VMware, and Veeam backups.
• Deploy and maintain cloud services: Microsoft 365, Google Apps, Amazon S3.
• Oversee networks: DNS, DHCP, VLANs, VPNs, and routing.
• Act as an escalation point for 1st/2nd‑line engineers.
• Support infrastructure projects and maintain accurate documentation.

Requirements

• Strong Windows Server, Active Directory, and Group Policy skills.
• Experience with Veeam, Intune, MDT, Lucidlink, Egnyte, and core networking.
• Familiarity with endpoint security tools: Defender, Sophos, Bitdefender.
• Proactive, solutions‑focused mindset and excellent client skills.

What’s in It for You

• Salary: Up to £45,000
• Hybrid working: 2‑3 days per week from home
• Career development: Continuous learning and structured progression – from day one, you’ll have a clear path for growth into senior infrastructure roles.
• Supportive culture: Work within a collaborative team that invests heavily in its people and celebrates success.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

IT Services and IT Consulting