Stakeholder Manager

Location: Manchester, United Kingdom

Base pay: £55,000 - £65,000 (negotiable) with 25% bonus, company pension, private medical, hybrid working.

Overview

Our client, a leading investor, is seeking an experienced and proactive Stakeholder Manager to lead their strategy for managing relationships and collaboration across all project stakeholders for a high‑profile infrastructure project. This role ensures effective engagement, partnership performance, and continuous improvement through the implementation of the Project’s Collaborative Management System and ISO 44001 certification.

The successful candidate will champion collaborative behaviours, drive customer satisfaction, and ensure stakeholder alignment throughout the delivery of complex infrastructure projects.

Key Responsibilities

• Develop, maintain, and improve the Project’s Collaborative Management System, ensuring ongoing ISO 44001 certification.
• Liaise with external advisers and auditors, coordinating audits and evidence collation for compliance.
• Manage the Relationship Management Plan and embed collaborative principles across all stakeholders.
• Lead behavioural programmes and cultural initiatives to enhance collaboration and trust.
• Proactively manage relationships with shareholders, directors, project partners, funders, technical advisers, contractors, and community stakeholders.
• Represent our client at key meetings, ensuring effective communication, documentation, and decision‑making.
• Coordinate stakeholder engagement strategies that strengthen relationships and align objectives.
• Monitor and evaluate supply chain performance, ensuring compliance with project documents and early intervention on emerging issues.
• Conduct audits, site visits, and collaboration meetings to promote transparency and performance improvement.
• Lead customer satisfaction initiatives, ensuring performance against KPIs and effective complaint resolution.
• Oversee contractor engagement plans and challenge areas of underperformance.
• Support community and social value programmes, ensuring the project delivers positive local impact.
• Coordinate internal and external reporting, providing clear oversight of stakeholder and project performance.
• Collaborate closely with the Independent Technical Adviser, Approved Assurer, and Lenders Technical Adviser to maintain strong alignment and accountability.

Qualifications & Experience

• Bachelor’s degree in Project Management, Business Administration, Engineering, or a related field.
• Minimum 5+ years in a stakeholder or relationship management role within large, project‑based or infrastructure environments.
• Demonstrated success in stakeholder engagement, relationship building, and collaborative project delivery.
• Proven experience implementing or maintaining ISO 44001 certification.
• Strong understanding of project governance, performance evaluation, and supply chain management.
• Skilled in customer satisfaction frameworks, KPI monitoring, and complaint resolution.
• Knowledge of social value and community engagement strategies.
• Excellent communication, leadership, and influencing skills.
• Strong problem‑solving and organisational abilities.

Why Apply

As Stakeholder Manager, you’ll play a central role in fostering strong partnerships, building trust, and ensuring that our projects deliver long‑term value to our client's partners, customers, and communities.

To Apply

Please submit your CV to the link.

Senior Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Other

Industry

Construction