Job summary

The role of the Statistician for Information Services is to provide high quality analysis of the data that is collected for NHS primary care services in England. You will lead in the delivery of information and insight about prescription activity and costs to those with the responsibility for setting NHS policy and commissioning services.

The post holder will work with business and finance colleagues to ensure that the data we collect are robust and can be used appropriately to deliver insights and informed decision-making.

What do we offer?

o Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require ito 27 days leave (increasing with length of service) plus 8 bank holidayso Opportunities for developmento Active wellbeing and inclusion networkso Excellent pensiono Various salary sacrifice schemeso Employee Assistance programme, offering free 24/7 support for you and your loved oneso Access to a wide range of benefits and high street and online discounts

Role OverviewJoin our team to deliver high-quality analysis of NHS service data (e.g., Dental, Prescribing, Optometry). Use statistical methods to turn complex data into clear insights for non-technical audiences.

Key Responsibilitieso Develop and promote statistical services and insightso Provide expert advice on health and financial datasetso Collaborate with senior managers, policy clients, and partnerso Stay informed on NHS developments in your areao Enhance data collection and support advanced analyticso Identify opportunities for machine learning and innovationo Manage project teams and budgetso Contribute to strategic and operational planningo Share work openly and engage in Communities of Practiceo Support your development through training and appraisalo Offer training and guidance across the organisationo Work flexibly across teams to maximise impact

Additional Expectationso Promote NHSBSA values, inclusion, and well-beingo Follow organisational policies and procedureso Report to the Data and Insight Senior Managero Engage with NHS bodies, primary care, national organisations, and researchers

Here at the NHS Business Services Authority (NHSBSA), what we do matters.We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.We are people connected to care.

06 June 2025

Agenda for change

Band 8a

£53,755 to £60,504 a year

Permanent

Full-time

914-BSA7160998

Stella House

Goldcrest way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY

In this role, you are accountable for:

1. Providing high quality analysis of the data that is collected for a specific NHS service, such as Dental, Prescribing or Optometry.

Knowledge

2. Engaging in the development and application of mathematical or statistical theory and methods to collect, organise, interpret, and summarise numerical data to provide usable information to non-technical customers.

3. Producing, developing, and promoting a range of statistical/information services for the consumers of the information. This will include identifying insight that could be shared with a broader user base of Products and services.

4. Providing specialist advice and guidance on statistical and information matters including the development and analysis of health related and financial datasets and information to the broader team.

5. Taking responsibility for own professional development and engages in the organisation appraisal system positively to identify personal training and development opportunities.

Customer

6. Working with Senior Managers, NHS policy clients and strategic partners to gain access to resources and co-ordinate work todeliver projects.

7. Being aware of, and responding to, developments affecting the NHS; especially those that influence your area of focus.

8. Driving the collection of new data and the refinement of existing data sources to prepare data for machine learning algorithms and other statistical analysis. Youll identify opportunities for advanced analytics approaches to be shared with users.

Leadership

9. Managing staff within project teams and taking responsibility for project budgets within own work area.

10. Providing professional specialist advice, guidance, and training throughout the organisation.

11. Taking responsibility for both long term and short-term planning for your area(s) of responsibility to positively drive forward the development and performance of the NHSBSA, in accordance with its business plan.

12. Demonstrating flexible matrix working so that your skills and experience are utilised to maximum benefit.

13. Seeking to work in the open as default. This will involve sharing your work across Data and Insight and taking an active part in the relevant Communities of Practice. You will also seek to work in the open, in line with the NHS Service Standard.

In this role, you are accountable for:

1. Providing high quality analysis of the data that is collected for a specific NHS service, such as Dental, Prescribing or Optometry.

Knowledge

2. Engaging in the development and application of mathematical or statistical theory and methods to collect, organise, interpret, and summarise numerical data to provide usable information to non-technical customers.

3. Producing, developing, and promoting a range of statistical/information services for the consumers of the information. This will include identifying insight that could be shared with a broader user base of Products and services.

4. Providing specialist advice and guidance on statistical and information matters including the development and analysis of health related and financial datasets and information to the broader team.

5. Taking responsibility for own professional development and engages in the organisation appraisal system positively to identify personal training and development opportunities.

Customer

6. Working with Senior Managers, NHS policy clients and strategic partners to gain access to resources and co-ordinate work todeliver projects.

7. Being aware of, and responding to, developments affecting the NHS; especially those that influence your area of focus.

8. Driving the collection of new data and the refinement of existing data sources to prepare data for machine learning algorithms and other statistical analysis. Youll identify opportunities for advanced analytics approaches to be shared with users.

Leadership

9. Managing staff within project teams and taking responsibility for project budgets within own work area.

10. Providing professional specialist advice, guidance, and training throughout the organisation.

11. Taking responsibility for both long term and short-term planning for your area(s) of responsibility to positively drive forward the development and performance of the NHSBSA, in accordance with its business plan.

12. Demonstrating flexible matrix working so that your skills and experience are utilised to maximum benefit.

13. Seeking to work in the open as default. This will involve sharing your work across Data and Insight and taking an active part in the relevant Communities of Practice. You will also seek to work in the open, in line with the NHS Service Standard.

• An attitude to get things done with speed and effectiveness.
• A self-starter who can think on their feet to suggest solutions that combine multiple tools and skills sets
• Proactive and personally motivated
• Self-aware, flexible, and adaptable
• Accurate with attention to detail.
• Commitment to continuing professional development.
• Enjoys working as part of a team
• Ability to critically appraise and interpret highly complex data and advise on actions based on the comparison of a range of options.
• Ability to present information to a variety of audiences with varying levels of understanding.
• Able to use database, statistical, word processing, spread sheet and presentational IT packages to produce complex and, at times, highly sensitive reports.
• Able to interrogate databases to obtain data for analysis.

• Curious nature and effectively dives deep into material
• Able to learn new technologies and quickly grasp complex problems
• Oracle Analytics Cloud experience
• Data governance and data quality
• Ability to use open-source software to create data visualisation for use by others
• Ability to use SQL
• Ability to program

• Ability to lead others, including the management of performance and delivery of outcomes, in non-line management relationships.
• Ability to formulate plans which cover a range of complex activities including target setting and prioritisation of activities.
• Ability to concentrate intensively, using significant discretion in decision making activities.
• Confident at data analysis and presenting information.
• Ability to communicate complicated issues in a clear manner to individuals at all levels of the organisation. Effective storytelling.
• Excellent problem-solving skills
• Attention to detail
• Confident communicating with Senior Managers with a non-technical background.

• Able to learn new technologies and quickly grasp complex problems

• Degree or higher degree in statistics or mathematics, or a subject requiring high levels of numeracy
• Equivalent professional qualification and/or experience

• Master's Degree with statistical and/or mathematical content
• Degree in Data Science

• An attitude to get things done with speed and effectiveness.
• A self-starter who can think on their feet to suggest solutions that combine multiple tools and skills sets
• Proactive and personally motivated
• Self-aware, flexible, and adaptable
• Accurate with attention to detail.
• Commitment to continuing professional development.
• Enjoys working as part of a team
• Ability to critically appraise and interpret highly complex data and advise on actions based on the comparison of a range of options.
• Ability to present information to a variety of audiences with varying levels of understanding.
• Able to use database, statistical, word processing, spread sheet and presentational IT packages to produce complex and, at times, highly sensitive reports.
• Able to interrogate databases to obtain data for analysis.

• Curious nature and effectively dives deep into material
• Able to learn new technologies and quickly grasp complex problems
• Oracle Analytics Cloud experience
• Data governance and data quality
• Ability to use open-source software to create data visualisation for use by others
• Ability to use SQL
• Ability to program

• Ability to lead others, including the management of performance and delivery of outcomes, in non-line management relationships.
• Ability to formulate plans which cover a range of complex activities including target setting and prioritisation of activities.
• Ability to concentrate intensively, using significant discretion in decision making activities.
• Confident at data analysis and presenting information.
• Ability to communicate complicated issues in a clear manner to individuals at all levels of the organisation. Effective storytelling.
• Excellent problem-solving skills
• Attention to detail
• Confident communicating with Senior Managers with a non-technical background.

• Able to learn new technologies and quickly grasp complex problems

• Degree or higher degree in statistics or mathematics, or a subject requiring high levels of numeracy
• Equivalent professional qualification and/or experience

• Master's Degree with statistical and/or mathematical content
• Degree in Data Science

NHS Business Services Authority

Stella House

Goldcrest way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY

https://careers.nhsbsa.nhs.uk/ (Opens in a new tab)

NHS Business Services Authority

Stella House

Goldcrest way, Newburn Riverside

Newcastle Upon Tyne

NE15 8NY

https://careers.nhsbsa.nhs.uk/ (Opens in a new tab)