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Job Title: Supplier Relationship Executive

Location: Leicester or Bexhill (Hybrid) – one day a week in the office preferred

Role Overview

In this role, you will work across suppliers in your specific category to deliver projects and manage key suppliers, contract risk, and adherence. You will help drive innovation and improved value from suppliers. You will develop and deliver ambitious plans in partnership with Supplier Relationship Managers, proactively identifying and prioritising opportunities, driving business engagement and researching the latest developments and innovations within your category.

Job Details – Key Responsibilities

• Work with Supplier Relationship Manager team to align strategic objectives and contribute to the strategic roadmap.
• Ensure supplier meetings are conducted according to the supplier framework: define agenda, chair meetings, take minutes and capture follow‑up actions.
• Support operational and commercial teams with activities that improve outcomes for Hastings and suppliers.
• Highlight and log supplier risks and ensure actions address them, preventing future issues and maintaining internal governance.
• Monitor regulatory adherence and internal quality standards to meet customer and supplier expectations.
• Support the wider Supplier Relationship Manager team with activities, initiatives, and projects as required.

Essential skills/experience

• Good knowledge of motor claims handling processes and supplier contractual obligations.
• Strong communication skills, internal and external, and the ability to promote a strong culture for the SRM team.
• Understanding of complaints procedures and governance/assurance controls.

The interview process

• Recruiter screening call.
• 1st stage interview with hiring leader.
• 2nd interview with hiring leader’s leader.

As a Disability Confident employer, we are committed to inclusive recruitment. We also welcome applications through the Disability Confident Scheme (DCS). For more information, visit our inclusive business page on our careers website.

Regrettably, we are unable to offer sponsorship for this role.

Benefits

• Competitive salary and bonus scheme – all colleagues eligible for the annual 4Cs performance bonus.
• Financial wellbeing – 4× salary life assurance cover, income protection, matched pension contributions up to 10%, and access to financial wellbeing support.
• Mental wellbeing package – thrive mental health app, colleague assistance programme (24/7), in‑house mental health first aiders, support groups and a dedicated wellbeing team.
• Flexible working – hybrid approach; discuss details with recruiter.
• 25 days annual leave + bank holidays, option to buy/sell weeks, healthcare cashback plans, dental, health assessments, Cycle to Work and tech schemes, discounts, free onsite facilities, social events.

Hastings Group is an equal opportunities employer. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. We conduct thorough referencing, including credit and criminal record checks.