Your New Job Title: Planning and S&OP Manager, EMEA

Ref: 23097

The Skills You'll Need:Planning, S&OP, Team Management, Analytics

Your New Salary:£60k

Location:West London/ hybrid - 2 days/week in office

Job status: Permanent

Start date: ASAP

Working hours: 8.30am - 5.30pm Monday-Friday, 40h per week

Who You'll Be Working for:

Leading IT accessories business.

What You'll be Doing Each Day:

Demand Planning

• Lead consensus forecasting in collaboration with Product Management and Sales.
• Maintain and improve forecasting tools and methodologies.
• Identify and report demand risks, opportunities, and gaps to plan.

Supply Planning

• Oversee the purchase order placement process, ensuring alignment with forecast, lead times, and inventory policy without directly placing the POs.
• Define and manage inventory strategies, including safety stock levels and segmentation by product category or channel.
• Manage planning for product launches and end-of-life inventory transitions.
• Collaborate with Global Sourcing on order execution and issue resolution.

S&OP Leadership

• Lead the monthly S&OP cycle, facilitating executive-level alignment and accountability.
• Maintain and improve S&OP data and reporting tools, ensuring a “one-number” approach.
• Drive process maturity, cross-functional discipline, and outcome-focused meetings.
• Influence cross-functional decision-making through clear, data-driven insights that support broader business strategy.

ATP (Available to Promise) Process

• Own the end-to-end ATP process across Operations, ensuring it is robust, timely, and aligned with business requirements.
• Maintain and monitor the daily ATP execution schedule, ensuring orders can be generated and released to the 3PL on time.
• Ensure an up-to-date rota is in place with adequately trained coverage across the Operations department
• Coordinate cross-functionally with other department managers to ensure ATP responsibilities are clearly allocated and maintained within their teams.
• Identify and resolve any system or process failures affecting ATP output, escalating as appropriate to IT or the leadership team.
• Lead continuous improvement of the ATP process, driving standardisation, automation, and resilience in execution.

Analytics & Reporting

• Own planning KPIs, including forecast accuracy, bias, inventory turns, and service levels.
• Conduct root cause analysis and present insights to drive improvements.
• Support Finance, Commercial, and Executive reporting with accurate, timely data.

Continuous Improvement

• Drive improvements in forecast accuracy and supply planning efficiency.
• Optimise inventory levels to balance availability, working capital, and obsolescence.
• Identify automation opportunities and lead tool/process enhancements.
• Work closely with IT and global teams to improve planning systems (e.g., Netstock, D365).
• Support the evolution of analytics and reporting capabilities across the team.

Team Leadership & Development

• Lead, coach and develop a high-performing team of three supply chain planners and one operations analyst.
• Build scalable and repeatable processes to support regional growth.
• Ensure structured training, skills development, and performance management to strengthen the planning function.
• Foster a culture of ownership, collaboration, and continuous learning.

The Skills You'll Need to Succeed:

• Experience in demand and supply planning roles in a consumer product business.
• Experience leading S&OP processes and engaging with executive stakeholders.
• Proven success managing and developing teams.
• Experience with long-lead planning, forecasting tools, and inventory optimisation.
• Familiarity with ERP and planning systems (Netstock, D365 preferred).
• Advanced Excel skills required, including Power Query and Power BI.
• Analytical, with a strong eye for detail and data accuracy.
• Influential communicator who can engage senior stakeholders.
• Strategic thinker with strong execution capability.
• Proactive, improvement-focused mindset.
• Comfortable managing complexity and ambiguity.
• Experience working with systems teams and influencing tool development and use.
• Commercially aware and able to evaluate trade-offs between service, cost, and inventory.

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