Supply Chain Manager-Armed Forces Recruitment Service

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Supply Chain Manager-Armed Forces Recruitment Service

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Supply Chain Manager

Hybrid- MOD Abbey Wood, Bristol with frequent travel to Andover

Fixed Term- 19 month contract

£45,000- £50,000 per annum plus benefits

Start date: May 2025

Serco have an exciting opportunity for a Supply Chain Manager to join the team on a hybrid basis to manage our supply chain partners (SCPs).

Supply Chain Manager

Hybrid- MOD Abbey Wood, Bristol with frequent travel to Andover

Fixed Term- 19 month contract

£45,000- £50,000 per annum plus benefits

Start date: May 2025

Serco have an exciting opportunity for a Supply Chain Manager to join the team on a hybrid basis to manage our supply chain partners (SCPs).

Within this role you will manage the performance and contractual obligations of our SCPs and other suppliers working closely with the Commercial Lead and other members of the Armed Forces Recruitment Service (AFRS) Senior Leadership Team to develop and nurture excellent relationships with our SCPs and the MoD.

The role will be responsible for ensuring all SCPs target performance levels are achieved and contractual requirements are delivered, while identifying and delivering continuous improvement through our SCPs and identifying potential subcontractors who have the desire and capability to deliver services for AFRS including SMEs and wider supply chain delivering against the AFRS Social Value commitments, utilising Serco’s Expressions of Interest (EOI) portal.

Furthermore, this post will oversee and manage a caseload of potential sub-contractor providers and support them in completing the necessary Serco due diligence and compliance checks in a timely fashion.

At Serco, we are proud to partner with the UK Ministry of Defence (MOD) in providing critical recruitment services for the UK’s Armed Forces. This new approach will, for the first time, see the Royal Navy, the British Army, and the Royal Air Force have a joint Armed Forces Recruitment Service (AFRS). Delivered through a partnership of the MOD, Serco, and our consortium of partners, this service will provide end-to-end support from candidate attraction to assessment, onboarding, and preparation for attending Phase 1 training. Our team brings together best-in-class integrated technology and specialist partners to offer a holistic recruitment and skills solution for the UK Armed Forces, designed to modernise and improve the overall candidate experience. We are driven by the values of doing the right thing for our people, the MOD, His Majesty’s Government (HMG), broader society, and the candidates we source.

Serco actively encourages applications from veterans, military spouses, and reservists.

Main Responsibilities Of The Role

• Using Serco EOI portal, construct and issue EOI which accurately reflects the services/skills/outcomes that Serco is looking to potential subcontractors to provide.
• Project manage the EOI process, subcontractor selection, subcontractor vetting and onboarding process to support wider delivery program.
• Maintain and record a transparent sub-contractor evaluation and selection process to support subcontractor selection.
• Following evaluation and selection process to guide sub-contractors through any due diligence and onboarding steps that must be completed.
• Point of escalation for any issues that arise during the due diligence and sub-contractor onboarding process.
• Maintain regular communications with all sub-contractors during the EOI, sub-contractor selection and subsequent onboarding process.
• Project manage the subcontractor cohort to ensure the optimal mix of sub-contractors have completed the necessary due diligence and compliance checks in a timely fashion.
• Manage the signing of, and record of, the key supply chain documents (e.g., non-disclosure agreements, supply contracts) in line with standard Serco process.
  
  

• Able to achieve BPSS clearance.
• Flexible to commit to regular travel to the joint AFR HQ in Abbey Wood (Bristol),AFR Transition in Andover and other operational sites, as required.
• A proven track record of managing successful supply chains ideally within high volume, recruitment operations, able to motivate and attain high standards across the subcontracted provision and build strong relationships across all areas of the business.
• Subcontractor Management Experience
• Computer literate (MS Word, Outlook, Excel, PowerPoint).
• Competent working with Data and working with management information and reporting systems.
• Excellent interpersonal skills, with the ability to work across a number of work teams.
• Ability to proactively manage own workload.
• Manages multiple priorities.
• Demonstrates a flexible approach to work.
• Ability to use own initiative, working independently and as part of a team.
• Works to targets and fixed deadlines.
• Proven ability to build collaborative internal and external relationships.
• Ability to effectively communicate at all levels, using a variety of communication methods (spoken, written, behaviour).
• Presents a professional approach.
• Maintains confidentiality.
• Identifies and solves problems.
• Excellent negotiation and influencing skills.
• Excellent organisation and time management skills
• Gives and receives constructive criticism.
• Maintains high standards of quality and accuracy, with an attention to detail.
• Follows procedures accurately and reliably.
• Reflects on and evaluate own and others' work.
  
  

• Up to 6% contributory pension.
• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Access to the Serco benefits portal offering discounts across major high street brands in Retail, Leisure & Hospitality.
• Health and wellbeing support for you and your family, including an Employee Assistance Programme, Health Cash Plans, free flu jabs, and more.
• Comprehensive career development opportunities, including role-specific training, leadership coaching, and formal study to support your growth with Serco.
• A safe, inclusive, and supportive culture.
• A company passionate about diversity and inclusion.
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

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