Team Leader - River Thames Navigations - 31554

We have an exciting opportunity for someone to lead a team contributing to the management of recreational activities on the River Thames. The team provides a front facing service to customers, regulates river levels through weir operation and carries out enforcement of boat registration. You and your team will also be supporting wider objectives such as asset management. We are in a period of change to make our operations financially sustainable, so a key part of this role will be to bring your team along for that journey of seeking efficiency and better ways of delivering work. The ideal person will have a diverse range of experience, particularly within leading through change and skills in managing stakeholder and customer expectations. We welcome flexible working patterns for all our vacancies and are fully committed to having an inclusive workforce to reflect the communities we serve.

Key responsibilities

• Leading a team of technical and operational staff
• Line manager responsibilities
• Management of Health, Safety and Wellbeing for you and your team
• Providing well researched correspondence based on sound technical knowledge, experience and legal advice
• Working with customer representatives and professional partners
• Developing team members and managing performance
• Managing change and embedding effective ways of working
• Participating in an incident role

Experience / skills required

• Taking responsibility for the operational safety and wellbeing of yourself and your team
• Leading and developing people
• Managing performance
• Embedding change
• High levels of communication skills and managing correspondence at many different levels
• Working with Policy and legislation

Contact and additional information

You will be required to be mobile and work at various locations other than your base office. We support hybrid working (office, site and home) but the job requires regular site visits and front-line presence. Out of hours work is occasionally required to manage incidents. As the work takes place beside the river or out on boats, you should be a confident swimmer. Training will be given to achieve the mandatory requirements of the post alongside ongoing development.

Other allowances:
Incident payments (when on standby)
Outer London weighting (if base location is within the boundary)

Important notes - Please provide examples thoroughly. A panel will use only these in a blind process to determine who is put forward for interview.

Environment Agency and diversity

The Environment Agency is committed to a diverse and inclusive workforce that reflects the communities we serve. We welcome flexible working patterns for all vacancies, including job share. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For information on becoming a supplier through the Crown Commercial Service, please visit government guidance.

Team & location

The Environment Agency has a responsibility to manage some of the busiest recreational waterways in the country. Our River Thames operations include 45 lock and weir complexes. Your team will consist of a total of 12 staff including Lock and Weir Keepers and Technical staff reporting directly to you.

Notes on status

Seniority level: Associate • Employment type: Full-time • Job function: Information Technology

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