Established in 2009, ClickHouse leads the industry with its open-source column-oriented database system. The company enables real-time analytical reporting through SQL queries, emphasizing speed with escalating data volumes. Enterprises worldwide rely on ClickHouse Cloud, available as open-source or on AWS, GCP, Azure, and Alibaba.

NOTE: This person can be remote in The Netherlands, United Kingdom, or Germany but must be open to regional travel as required for onsite customer visits.

What you will do

• Work with strategic and enterprise ClickHouse users, customers, and prospects identified by ClickHouse Sales on onboarding, production launches, and proofs of concept (POCs).
• Provide architectural, technical, and migration guidance and assistance.
• Lead projects, escalations, and meetings to enable ongoing user/customer success.
• Own and oversee L3 Support Cases and Escalations, collaborating with the L1/L2 Support teams.
• Partner with Product Management, Engineering, and Sales to help develop the roadmap and account plans.
• Be available according to scheduling and onsite travel requirements to deliver high-quality 24x7 support in a global environment.
• Assist with hiring and mentoring new team members.
• Develop and maintain Docs, Knowledge Base articles, ClickHouse Learning resources, Reference Architecture, and QA needs.

What you bring

• 5+ years of experience in Technical Account Management, Professional Services, Senior Support, or Project Management roles.
• 5+ years of experience implementing, operating, or supporting scalable, fault-tolerant distributed DBMSs.
• Technical breadth in DBMS, OLAP, Cloud/SaaS platforms, distributed systems, Linux/Unix, Kubernetes, System/Network Administration, and big data.
• Experience leading and delivering large-scale technical projects with multiple engineers.
• Expertise with public cloud providers (AWS, GCP, Azure) and IaaS offerings (e.g., EC2).
• Excellent communication skills for a customer-facing role and collaboration with Support Services, Engineering, and Sales.
• A teamwork mindset with global engagement, empathy, and problem-solving.
• A sense of adventure and urgency in building scalable, high-performing databases.
• Self-driven, curious, and eager to learn and grow.

Compensation

For roles based in the United States, the typical starting salary range is as listed above. In locations such as Los Angeles, CA; San Francisco Bay Area, CA; Seattle, WA; and New York City Metro Area, a premium market range may apply. Salaries reflect minimum and maximum pay at the time of posting and may be higher or lower in practice; ranges may be adjusted in the future.

An individual’s placement within the range depends on factors including education, qualifications, certifications, experience, skills, location, performance, and business needs.

• Flexible work environment - ClickHouse is globally distributed and remote-friendly; operates in 20 countries.
• Healthcare - Employer contributions towards healthcare.
• Equity - Stock options for new team members.
• Time off - Flexible time off in the US; generous entitlement in other countries.
• Home office - Up to $500 for home office setup for remote employees.
• Global Gatherings - Opportunities to engage at company-wide offsites.

Equality & Privacy ClickHouse provides equal employment opportunities and prohibits discrimination and harassment based on protected characteristics. See our Privacy Statement for details.

Culture

As part of our first 500 employees, you will help shape ClickHouse culture. Learn more about our values, blog, and LinkedIn updates to see what’s happening at ClickHouse.