About us:

In today’s digital era, leveraging IT empowers organisations of all sizes to innovate, evolve, and

provide seamless, connected services to their stakeholders – whether they are employees, service

users, customers, patients, tenants, or students.

At Phoenix, we specialise in providing IT solutions and managed services to meet the unique

objectives of each organisation that we work with. Our approach focuses on modernising workplaces

through the utilisation of cutting-edge technologies such as cloud and hybrid infrastructure, AI, cyber

security, collaboration, and productivity solutions.

So what does that mean?

Technology is complicated, and it changes fast. For our customers, that combination can be a real

headache.

Our customers are busy doing really important things like saving lives, protecting people, building

new products, and creating new services. To be really good at what they do, they need simple,

honest, and expert advice on how technology helps them do it.

That’s what we do – we make the complicated simple.

Job Description – Technical Consultant (EUC / Infrastructure)

We are now very excited to grow that team further by hiring a Technical Consultant who specialises

in EUC & Infrastructure. In this role you will work with cross-functional teams to deliver innovative

solutions, ensuring exceptional customer satisfaction and quality of work.

What will you be doing?

• Design and implement IT infrastructure solutions, including networks, servers, storage, and hybrid cloud environments.

• Conduct on-site installation and configuration of hardware, including servers, networking devices, and storage systems.

• Prepare clear and comprehensive technical documentation, such as configuration guides, infrastructure diagrams, and project handover materials.

• Collaborate with internal teams to deliver infrastructure solutions that meet client expectations and project timelines.

Why should you apply?

At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service

provider and that means we recognise that it’s our people who are the heart of everything we do.

We do this by providing the encouragement, support and skill development that you need to be the

very best you can be at work. We are proud of our culture, so much so that we have developed our

Culture Blueprint which you can read here.

What are we looking for?

The right person for this role will have significant experience in this sector and will have a deep

understanding of End User computing (EUC), Virtual Desktop Infrastructure (VDI) deployment and

physical infrastructure.

Key Skills:

• Deep understanding of End User computing (EUC), Virtual Desktop Infrastructure (VDI) deployment and physical infrastructure.

• Familiarity with Microsoft Active Directory

• Proficient in VMware and Citrix

• Experience with deploying, racking, and cabling servers, networking, and storage hardware

• Excellent problem-solving skills with the ability to troubleshoot and resolve infrastructure-related issues efficiently

Practical stuff

Where is the role based?

Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to

the HQ and to customers

How many interviews?

Following a screen with the Recruitment Team you can expect a two-stage interview process, one

online and one in-person.

What are the benefits?

You can read about the benefits on offer here