Technology Specialist (Identity Management)Hours:Full Time – 37.5 hours perweekLocation: Flexible acrossthe Essex and South Eastarea            Thepurpose of our Technology Specialist is to ensure RHCUK colleaguescan access theresources they need while protecting the IT services through managing the starters, leavers and mover’sprocess. To provide effective and responsive technology supportacross all RHCUK, specifically on starters, leavers and movers. Tomaintain and improve technology servicesavailable toall end users.Whatyou will do:Focuson identity management, including creatingand amendinguser accountsWork through ITSAR tickets to ensure timely andaccurateresolutionProvide supportfor account-related issues, such aspassword resets,access problems, and otheridentity-related concernsthat users mightencounterKeep detailedrecords of account creationactivities and generatingreportsCollaborate with the Infrastructure Specialist (IdentityManagement), Service Desk, architecture,integration, solution delivery, andsecurity teamsSupport andassist with planned projects and changevia a Helpdeskticketing systemContributeto continual service improvement acrossall servicesprovided by the Technology ServicesTeam to thebusinessThis post carrieson-call commitment and requiresoccasional late eveningand weekendworking Whatyou willbring:Experiencein providing IT technical support within amulti-site,largeorganizationExperience increating and maintaining up-to-dateprocedures andtechnicaldocumentationExperiencewith Service Now, Active Directory, AzureAD, Workday,and Microsoft EntraExperience of beingable to plan own work, deliver withlimited directsupervision and changing priorities andworkloadPreferred Experience:Healthcare/ Adjacent industryexperienceEssential Education and Capabilities:SignificantprofessionalexperiencePreferred Education and Capabilities:Degreelevel and ITIL/equivalent levelaccreditationBenefits:25 Days Leave + Bank HolidaysBuy & Sell Flexi Leave OptionsPrivate Pension where Ramsay will match up to 5% after a qualifyingperiodEnhanced Competitive Parental Leave PoliciesPrivate Medical Cover with option to add partner &dependantsLife Assurance(Death in Service) x3 basesalaryFree Training and Development via the Ramsay AcademyConcerts for CarersEmployee Assistance ProgrammeCycle2 Work schemeavailable, in partnership with HalfordsThe Blue Light Card SchemeAbout Us:Ramsay Health Care UK is awell-established global hospital group with over 60 years’experience. We are a global provider operating in 8 countries, with88,000 staff who treat 8 million patients each year. It is wellrespected within the healthcare industry and is one of the leadingproviders of independent hospital services in England. We are wellknown for our strong, long-standing relationship with the NHS.We love people with a positive,“can do” attitude who want to make a difference in their work. "Ouremployees are Ramsay." The skills and commitment of our employeesforms the basis for oursuccess.Wecare. It’s more than what wedo, it’s who we are. Everything we do is about striving to deliverthe best care. And it's a belief that's as true today as it waswhen we welcomed our first patients in 1964. “The Ramsay Way” culturerecognises that our people are our most important asset and thishas been key to our ongoingsuccess.We areproud to support the UK’s Armed Forces and Reservists and havealready achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognisesemployers who actively support Defence while encouraging otherorganisations to adopt the same behaviours in their workplace. As acompany we are committed to supporting the wider Armed Forcescommunity and this includes our staff as well as ourpatients.We arecommitted to equality of opportunity for all. This position issubject to background and DBS checks.