Overview

Strategic Operations Manager | People-Centric Leader

Company Description

Go Assist is a leading innovator in the UK's brown and white goods industry, offering an extensive range of insurance and maintenance solutions. Our unique knowledge and technology allow us to create bespoke strategies that reduce risk, ensure customer loyalty, and increase value for our clients. We provide products through affinity and strategic partnerships, meticulously designed to offer 5-star cover and total customer satisfaction. Our customer-centric approach ensures that all systems and processes are made to enhance the customer experience.

Role Description

This is a full-time remote role for a White Goods Engineer. The White Goods Engineer will be responsible for diagnosing and repairing a range of white goods including washing machines, dishwashers, and refrigerators. Day-to-day tasks include conducting routine maintenance, identifying technical issues, and ensuring compliance with safety standards. The role also involves providing excellent customer service, maintaining accurate records, and managing inventory of spare parts.

Responsibilities

• Diagnose and repair white goods (washing machines, dishwashers, refrigerators).
• Conduct routine maintenance and identify technical issues.
• Ensure compliance with safety standards.
• Provide excellent customer service and maintain accurate records.
• Manage inventory of spare parts.

Qualifications

• Experience in diagnosing and repairing white goods (washing machines, dishwashers, refrigerators).
• Proficiency in routine maintenance and issue identification.
• Knowledge of safety standards and compliance requirements.
• Excellent customer service and communication skills.
• Ability to maintain accurate records and manage inventory.
• Relevant certifications in electrical or mechanical engineering are a plus.
• Ability to work independently and remotely.
• Valid driver’s license and access to reliable transportation.

Senioriy level

Entry level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Insurance