Job Purpose

The Sales Consultant will be accountable for representing the company through the effective selling & negotiating of customer orders. They will also support the successful coordinating of sales operations that allow the business to meet and surpass its sales targets consistently. This will include training & development of all team members.

Role Key Accountabilities

• Proven ability to drive the sales process from plan to close.
• Engaging with customers to make them feel welcome and building relationships so that they leave their showroom having had a positive experience.
• Up-selling and ensuring all sales are processed efficiently and accurately.
• Estimating jobs where required using pricing software.
• Effective management of the estimation process including a quick turnaround and follow up contact with customers, ensuring they are satisfied with the quotation.
• Working as a team to deliver the best customer experience while supporting the team.
• Your role will be hybrid between the area you cover and the showroom working through new leads and pricing from drawings and customer requirements as well creating leads from appointments.
• You will be working closely as a team member to ensure your work load is prioritised and you work as efficiently as possible.
• You will need to be able to communicate with customers within the showroom and via emails to ensure they have the best experience.
• Once you are successful with a quotation issued you will need to be able to collate all the information together along with the order and distribute accordingly to other departments using the project tracker to support this.

Knowledge, Skills and Experience

• Computer skills Microsoft Office suite.
• Must be able to perform a variety of duties being resourceful and maintaining flexibility.
• Ability to focus and maintain attention to performance of tasks and to work and complete assignments on time despite frequent interruptions.
• Effective communication - express or exchange ideas; must be able to verbally convey detailed instructions.
• Able to manage priorities and workflow.
• Strong interpersonal skills; excellent verbal and written communication skills.
• Attention to detail, commitment to high standards.
• Working with people - adapts to the team and builds team spirit communication.
• Persuading and Influencing - gains clear agreement and commitment.
• Planning and organising able to forward plan and manage time, resources and people appropriately.

On offer

On offer is the chance to join a family business with an excellent reputation in the W&D industry and the chance to really make a name for yourself within the busy domestic market place.