3rd Line Support / Infrastructure Analyst

New Yesterday

Job Description

FT Recruitment is delighted to be working with our market-leading client as they look to add to their expanding IT team. This is a newly created role and would suit someone with a strong IT background who has between 1-4 years working within a 3rd line/infrastructure role.

Our client will support the successful candidate through future qualifications and IT certificates whilst offering hybrid working (2 days office, 3 days remote), excellent softer benefits and the chance to join a business that is looking at investing in new technology to drive efficiency.

Key duties:

  • Administer and support IT/applications, including upgrades, integrations, and customisations to optimise performance and user experience.
  • Deliver 2nd and 3rd line support for infrastructure-related incidents and service requests across servers, storage, and network environments.
  • Oversee infrastructure health by monitoring utilisation, capacity planning, and performance tuning, while maintaining reliable backup and recovery solutions.
  • Contribute to infrastructure projects and system enhancements, collaborating with teams to drive improvements and ensure business continuity.
  • Ensure compliance with GDPR, ISO 27001, and industry standards

Candidates will ideally have experience working within a similar role. Candidates should have in-depth knowledge of Windows Server, Active Directory and networking fundamentals.

Get in touch to find out more about this exciting opportunity.

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Location:
Aberdeen City, Scotland, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
IT & Technology

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