About Us

The Harris Poll UK is a leading market research company that provides some of the UK’s best-loved brands with game-changing insights. We diligently advocate for customer needs in a demanding world to ensure fair, open and valuable exchanges that unlock customer‑centric outcomes, cultivate deeper brand connections, and promote long‑lasting business success for our clients. We deliver our Customer Experience (CX) and Customer Closeness programmes through a combination of our proprietary software and expert research consultancy.

Overview

ASSOCIATE CLIENT DIRECTOR

We’re looking for an Associate Client Director to join our Client Advisory Team and help us deliver outstanding work for our clients. This is a senior role, directly supporting our business and Client Services vision to drive profitable growth.

Your mission will be to strengthen client relationships through strategic storytelling, deliver superior insights that drive action, and help expand The Harris Poll UK’s reputation in the marketplace. You will also play a key role in defining client vision, identifying new opportunities for growth, and ensuring operational excellence across your portfolio.

Qualifications

Competencies, Experience & Behaviours

• Growth-oriented with a winning mentality.
• Strong leadership qualities with a proactive, solutions-focused mindset.
• Commercially astute with proven experience driving client growth.
• Passionate and curious about insight and data, with the ability to identify the bigger picture beyond the numbers.
• Creative thinker who develops innovative solutions for clients.
• Excellent client service skills – both internally and externally.
• Strong people management and coaching abilities.
• Collaborative, communicative, and able to inspire confidence in clients and colleagues alike.
• Skilled in influencing and persuading to drive action and results.
• Committed to continuous learning and self-development.
• 7–10 years of relevant experience in client-facing research or insights roles.