Account Director - Medical Communications

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Location: Flexible, ideally based within a commutable distance to one of our key UK hubs; Manchester, Oxford, London, Brighton.

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Our Advisory, Medical, and Marketing teams come together to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

About The Role

We’re looking for an Account Director to join our Client Service team, bringing expertise in medical communications and strategic account leadership. This highly commercial role will involve taking ownership of key accounts, building strong client relationships, and driving strategic value. You’ll lead and inspire your team to deliver exceptional work that meets budget, timelines, and client expectations, while identifying opportunities for growth and innovation. You’ll partner with multiple US clients on a variety of commercial/marketing and medical affairs projects, ensuring strategic alignment and excellence in delivery.

What You’ll Do

• Build and maintain trusted client partnerships, ensuring expectations are met and exceeded.
• Provide strategic and commercial insight to add value across accounts and deliverables.
• Lead and motivate account teams, fostering collaboration and excellence.
• Identify and develop new business opportunities within existing accounts.
• Drive financial performance, ensuring KPIs are achieved.

About You

• Strong client services experience achieved within a medical communications or healthcare advertising agency.
• Experience working on promotional medical communications deliverables is essential.
• Skilled in client relationship management and strategic planning.
• A natural leader who inspires teams and creates a positive, inclusive environment.
• Strong commercial acumen with a track record of delivering results.
• Excellent organisational and interpersonal skills, with the ability to manage multiple priorities.

What We Can Offer

You’ll receive up to a 7% pension contribution, life insurance, income protection, and private medical insurance. Enjoy flexible working arrangements, including hybrid work, with the option to work from anywhere across the globe two weeks each year. We provide 25 days of annual leave plus two personal well-being days, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August.

Access free counselling through our employee assistance program, personalized health support, enhanced maternity, paternity, family leave, and fertility policies, as well as on-demand training, support, and global mobility opportunities.

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.