Job Description

Account Manager
Salary: £40,000 – £50,000
Car Allowance: £5,000
Bonus Scheme | Pension | Health Cash Plan
Location: travel required (remote/home-based with regular site visits)

About the Opportunity

Our client, a leading provider within the Facilities Management sector, is seeking a highly motivated Account Manager to join their growing team. This is a fantastic opportunity for a results-driven professional with a strong background in B2B account management, looking to progress their career within a fast-paced, service-focused environment.

Vision & Values

To deliver responsive, compliant, and best-in-class services across the UK. As a business that supports critical and emergency services, they take pride in completing every task to the highest standard — safely, professionally, and with the aim to exceed client expectations.

Key Responsibilities

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Manage and grow revenue across assigned accounts

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Act as the key point of contact for client relationships

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Forecast and track revenue performance across client accounts

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Identify opportunities for upselling, cross-selling, and service expansion

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Work closely with Project Managers to ensure seamless delivery of services

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Support pricing and tendering activities, including annual reviews and additional works

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Conduct regular site visits and client review meetings across the UK

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Deliver strong customer experiences through close collaboration with internal teams

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Educate clients on service offerings and proactively provide solutions

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Survey sites and work with operational/technical teams to develop proposals

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Maintain CRM records and produce monthly activity reports

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Track sales pipeline and ensure visibility across business units

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Support the mobilisation of new client accounts

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Monitor and manage debt risks and credit concerns proactively

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Contribute to the ongoing improvement of the sales process

Required Skills & Experience

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Proven B2B account management experience, ideally in a reactive or fast-paced environment

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Exceptional relationship-building and influencing skills at all levels

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Strong commercial awareness, including pricing and margin control

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Track record of consistently achieving or exceeding sales targets

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Ability to prioritise workload, work under pressure, and meet deadlines

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Excellent communication skills, both written and verbal

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Strong IT skills, including CRM platforms, Excel, PowerPoint, and reporting tools

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High attention to detail with strong analytical and problem-solving capabilities

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Customer-centric, adaptable, and highly motivated with a proactive approach

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Able to manage sensitive information with integrity and confidentiality

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Comfortable handling challenging conversations and finding solutions

Desirable Qualifications & Knowledge

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Good working knowledge of the Facilities Management and/or Specialist Cleaning sectors

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Minimum 2 years' experience in Account Management or Internal Account Management roles

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Ambition to grow into a senior commercial role within FM

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Membership of relevant trade bodies or industry organisations ()

This is a fantastic opportunity for a driven and professional Account Manager to join a growing organisation with excellent career progression opportunities.

If you're ready to make your next move, apply today or get in touch for more information