Overview

London Tech Week is the UK’s most influential, and fastest growing, tech event. Our purpose is to showcase and amplify the power of tech to enrich every aspect of our lives. Our content features big-hitting speakers—from the UK Prime Minister to the CEOs of tech giants to visionary innovators. Our expo floor brings tech to life and enables attendees to make connections which deliver lasting value.

The event has grown rapidly in recent years and we have a clear roadmap to continue this into 2025 and beyond. The company is committed to making a positive impact on the world through technology. Its events and digital media provide a platform for startups, scaleups and corporates to showcase their innovative solutions to the world’s most pressing challenges. The portfolio includes brands such as the flagship event London Tech Week, EQL:HER, Elevating Founders, and Tech Impact Awards.

We are part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Role

We are looking for an Account Manager who can support this by creating world-class content and recruiting superstar speakers in a fast-moving and exciting sector. This is an account management and new business role responsible for driving event and digital sales with a focus on consistent retention, growth, new business, product development, and expanding the customer base.

What Youll Do

• Take full ownership of customer account management, including negotiating contracts and agreements to maximise profit
• Serve as the primary point of contact for all matters related to your accounts
• Build and nurture strong, long-lasting customer relationships
• Achieve revenue targets by proactively responding to inquiries and generating leads based on your deep market and product understanding
• Position Informa Festival's products, solutions, and services as effective solutions for market and business challenges
• Manage projects within customer relationships, balancing customer goals with company objectives
• Collaborate with colleagues to ensure consistent service across accounts
• Juggle multiple customers concurrently, meeting and exceeding deadlines
• Maintain up-to-date customer records in our CRM system
• Develop a strong social media presence through social selling techniques
• Stay informed about new and existing products, services, and solutions by liaising with colleagues
• Share valuable news and insights with internal teams
• Commit to continuous self-development, staying current with industry trends and utilizing Informa Festival's Sales Excellence Competencies
• Monitor market conditions and competitors' offerings
• Represent Informa at key industry events
• Contribute to cross-functional projects as needed

Qualifications

What Youll Bring

• Knowledge of Bespoke Consulting, Events, Digital Media, or Marketing Services products
• Experience in executing go-to-market sales plans and accurate forecasting
• Ability to engage at a senior level, build lasting relationships, and employ solution selling techniques
• Familiarity with Salesforce.com or similar CRM systems
• Strong data analysis skills to draw actionable insights from information
• Understanding of various sales methodologies
• Excellent project management abilities
• Creative problem-solving skills

Additional Information

We believe that great things happen when people connect face-to-face. We work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, charity days, and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available
• Career opportunity: bespoke training and learning, mentoring platforms and on-demand access to thousands of courses. Internal job moves are encouraged and supported
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and flexible work options
• Flexible range of personal benefits to choose from, plus company-funded private medical cover
• ShareMatch scheme to become an Informa shareholder
• Wellbeing support through EAP, mental health first aiders, health apps and more
• Recognition for great work with global awards and kudos programmes
• Opportunity to collaborate with teams around the world

Employment details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Events Services

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