About Land App

Land App is a digital mapping platform at the forefront of revolutionising land management in the UK. Having recently secured funding, we're in a pivotal growth phase. But we’re more than just a tech company — our vision is to make sustainable land management the global norm.

What's the real world challenge we’re trying to solve?

From climate change to deforestation to sustainable food production, many of the major challenges facing our generation revolve around how land is used and managed.

Where does Land App come in?

Land App was founded to tackle these issues. Bringing together data, advice and incentives in a cloud-based platform. Land App empowers people with tools to map their land, apply for funding opportunities and connect to a sector-wide network of support, helping them make informed decisions for sustainable land use.

What is Nature Reporting?

Nature Reporting empowers businesses to measure and improve their environmental impact and resilience through farm-level mapping and advanced geospatial analysis. Our innovative tool provides real-time insights into biodiversity indicators, habitat health, water, and climate risks, enabling businesses to make informed decisions that drive financial and environmental sustainability.

About the role

• Role:Account Manager- Nature Reporting
• Salary Range: £40,000-£50,000, experience dependent
• Team: Go-to-Market
• Employment Type:Permanent- Full time
• Reports to:Growth Director
• Location: UK. Remote with visits to our Bristol office once per week.

As our Account Manager, your role is pivotal in driving the adoption and success of our Nature Reporting product. You’ll help our clients unlock real environmental and economic value, to help us make sustainable land management the global norm. You’ll build strong client relationships, enable our Accredited Professionals and consistently translate our client needs into impactful solutions, so we deliver against our large commercial projects seamlessly.

You’ll be responsible for

Key Account Development & Retention

• Cultivating and nurturing robust, long-term relationships with large-scale clients, primarily processors across supply chains.
• Proactively identifying opportunities to expand Nature Reporting's impact within these accounts.
• Ensuring client needs are met, and driving long-term value and retention.

Accredited Professional (AP) Empowerment

• Developing core guidance resources for our Accredited Professionals (APs).
• Training APs to effectively run Nature Reporting sessions.
• Acting as the proactive key point of contact for AP related queries.
• Ensuring Nature Reporting farmers are seamlessly connected to appropriate advisors through close collaboration with internal teams.

Product & Market Insights Collaboration

• Acting as a vital conduit for client feedback, providing crucial insights on product metrics and user flows from users to our Technology teams.
• Contributing to the ideation and planning for future product development and research and development (R&D) proposals.

Client Success & Project Delivery

• Collaborating with our Project Manager to jointly own the end-to-end delivery of projects clients.
• Contribute to weekly project prioritisation sessions, proactively identifying and mitigating potential roadblocks, providing regular status updates and reporting on KPIs.

New Client Engagement & Onboarding

• Developing and managing new business pipelines, identifying and pursuing top-of-funnel opportunities for pilot programmes and smaller clients.
• Overseeing regular meetings, engagement and training with new clients.
• Providing timely communications and presentations to new clients before deals are closed.

Strategic Communication & Advocacy

• Leading and hosting impactful calls and webinars for farmers, processors, and other key stakeholders.
• Effectively demonstrating the value and real-world impact of Nature Reporting.
• Collaborating with Marketing to create customer materials and messaging.
• Leveraging compelling customer stories to inform development and outreach.

About you

We want to hear from you if you:

• Have demonstrable experience in account management, leading and owning complex client relationships and commercial projects end-to-end, ideally within a SaaS, B2B, or land/environmental sector context.
• Have experience with farming (and ideally sustainable farming), and being able to communicate the aims of Nature Reporting to a variety of farming types and processors.
  
• Are a proactive problem-solver who thrives on taking initiative and driving projects from inception to completion with an iterative approach.
  
• Exhibit excellent communication and interpersonal skills, confidently engaging and hosting calls with high-profile clients (e.g., Sainsbury's, Waitrose) and diverse stakeholders.
  
• Possess exceptional organisational and planning skills with a keen eye for detail, consistently delivering high standards.
  
• Are highly adaptable and thrive in a fast-paced, dynamic environment, comfortable managing multiple priorities and complex stakeholder interactions with flexibility.
  
• Are a strong collaborator, able to work effectively across different teams to achieve shared objectives.
• Have experience managing commercial contracts through their full lifecycle.

Bonus points if you:

• Have experience with Hubspot (or similar CRM softwares, E.g. Salesforce) and Notion.
• Have an understanding of supply chains and/or the land sector.
• Have experience working in SaaS companies (Software as a Service).
• Are familiar with Land App / Nature Reporting and the Accredited Professional Network

It's probably not the right fit if you:

• Prefer highly structured and rigid environments with clearly defined roles.
• Struggle with managing multiple priorities and juggling competing demands.
• Are not comfortable with a role that may evolve and require flexibility.
• Prefer to work independently and avoid cross-functional collaboration.
• Do not like to be customer-facing or act swiftly on feedback, as there will be lots of that in this role.

Break through the self doubt! Research tells us that women, ethnic minorities, and people from disadvantaged backgrounds are less likely to apply for jobs unless they meet 100% of the criteria. None of us are the finished article, we’re imperfect humans after all. If you’ve read this far and have experience (work or personally) you could bring, we’d love to hear from you.

What's in it for you?

Benefits & perks

• Salary of £45,000 - £50,000 (depending on experience).
• £1,000 annual learning and development budget.
• Private health insurance.
• 25 days paid holiday plus bank holidays
• 2 Volunteer days each year
• Team meet-ups in Bristol, London and elsewhere throughout the year.
• Company-wide bonus scheme.
• Opportunity to join the company’s share option scheme in the future.
• Be part of a unique mission to transform land use globally.

The real world impact you’ll make

• Empower farmers to better understand their land, and make plans for resilient and profitable futures
• Steer decision makers and supply-chains to make change at scale
• Adapt the Land App platform, used by over 40,000 individuals GB-wide

About the hiring process

We’re firm believers that a hiring process is a two-way street. It’s just as important that you are confident in the role and company fit as we are. All roles typically include these 3 steps, plus an informal opportunity to meet the team before you start if you’re successful!

1. Intro call (15-20 mins)
   1. To check if it’s a role match on both sides
2. Hiring manager interview (45-60 mins)
   1. For us : To hear your experience and how it links to the key role responsibilities.
   2. For you: To understand more about the role, team and LandApp more broadly.

1. Account Managerscenario task (60 mins)
   1. For us: To see you in action, and learn about how you apply your skills practically.
   2. For you: To peek into what a typical day at LandApp will include.

Tell us what you need!

We want you to feel at your best. Let us know if there are any adjustments or adaptations we can make during the hiring process to support your application (e.g. any medical conditions or any individual needs).

Important note: This role is open for those eligible to live and work in the UK. We are unable to sponsor visas for this position.

Diversity, Equity, Inclusion and Belonging

At Land App, we’re committed to fostering a work environment where people can flourish no matter their background, identity, culture, or experiences. We welcome applications from people of all walks of life, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.