Are you a proactive, commercially-minded individual with a knack for building relationships? We're looking for an Account Manager, Public Sector to join our team in London. This hybrid role is perfect for someone who is passionate about nurturing existing client accounts and expanding our footprint within the public sector. You’ll be a key part of our growth, working closely with the senior account management team.

The Role in a Nutshell

This is an exciting role where you'll be the bridge between client relations and project delivery, playing a vital part in the agency's success.

• You'll be the main point of contact for our public sector clients, building strong relationships and ensuring they receive an outstanding level of service.
• Proactively spot opportunities to grow accounts year-on-year by creating long-term digital roadmaps with clients.
• Help transition new clients into the delivery phase smoothly, setting them up for a long-term partnership.
• Work with our Project Managers and delivery teams to ensure work is delivered on time and to a high standard.
• Handle tender and bid submissions, working closely with our technical, UX, and delivery teams to create compelling proposals and secure new opportunities.
• Work with the broader team to identify and qualify new public sector opportunities.

What You'll Bring

You're a great fit for this role if you have:

• 2–3 years’ experience in a client-facing or account management role, ideally within a creative or digital agency.
• Experience with public sector procurement, including writing and managing tenders or bids.
• Strong written communication skills and the ability to translate technical information into persuasive, easy-to-understand language.
• A commercial mindset with a keen eye for spotting new opportunities and growing accounts.
• The ability to build and manage relationships with various stakeholders, from prospects to long-term clients.
• Excellent organisational skills and the ability to juggle multiple deadlines.
• A confident and professional communication style, both in writing and in meetings.

Desirable Skills:

• Knowledge of public sector procurement and frameworks (G-Cloud, CCS, DOS).
• Experience with CMS platforms like WordPress, Drupal, or Umbraco.
• Familiarity with agency tools like CRMs and project management software.

What We Offer

If that’s you, we’d love to hear more! In return, we can offer:

• A competitive salary and pension contributions.
• 
  33 days' holidays as standard (including bank holidays).
• 
  Private Health Insurance cover includes: 24/7 GP appointments, Fast Track Appointments to see a specialist quickly, Axa Dentist and Optician cashback scheme.
• Mental Health Assistance Programme.
• 
  Discounted gym memberships.
• 
  Cycle-to-work & technology purchase scheme.
• 
  Budget for training to help you grow.
• 
  Participation in charity volunteering days

Position: Permanent

Working Model: Hybrid (2 days in our office in Old Street, London

Why Join Us?

This is a full-time, permanent position based in London with a hybrid working model. We offer a competitive salary based on your experience and the chance to be a key part of our agency's growth in a meaningful sector.

If this sounds like you, we'd love to hear from you.