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We are the industry experts delivering actionable maritime insight, data, technology, and analytics trusted by 60,000 professionals across the globe to drive commercial advantage, evaluate risk, and support the efficient and lawful movement of seaborne trade. Our data is collected from reputable partners and accurate sources, many of which are exclusive to us and our customers. Our advanced analytics, artificial intelligence, and industry expertise transform our data into powerful insight delivered through data and analytics platforms and services, news and commentary, and publications that help professionals in maritime operations, risk, and compliance stay well informed. Leading seaborne trade through change with data transparency, innovative technology, and human ingenuity.

Overview

Role Profile

We are looking for an Account Manager - Software to join the team and play a key role in our success in 2025 and beyond. The Account Manager will work on strategic accounts and will execute against sales goals with respect to forecasting and revenue attainment through value selling. This includes managing a renewable account base, qualifying and disqualifying cross-sell opportunities, learning the customer decision/making process, creating and maintaining accurate forecasts, negotiating contracts, closing business in a timely manner, and fully comprehending our SaaS and data offering. The accounts will be maritime, insurance, finance and government software companies that do not directly compete with Lloyd’s List Intelligence but that do benefit from our products. The successful candidate will be ambitious, results driven, resilient and resourceful, responsible for devising and implementing the sales strategy and meeting revenue targets within your book of business. This role is permanent and offers balanced working with 2-3 days a week in our London office.

Responsibilities

• Owning and developing a defined set of accounts, fostering exceptional relationships to maintain current figures and hit annual uplift targets
• Proactively hunting for new cross-sell business opportunities, targeting areas of the accounts that do not currently engage with our products and services
• Managing and developing understanding of assigned client base to discuss and position opportunities to generate sales
• Using Salesforce, effectively managing and forecasting sales per quarter
• Defining and delivering a strategic sales plan across your accounts, managing a robust pipeline and prepare accurate sales forecasts, new growth ideas and contingency plans
• Partnering with internal teams throughout the client lifecycle, from scoping custom projects to managing client deliverables
• Becoming an expert in the Intelligence product suite (SaaS, subscriptions, data), our competitors and our clients, to provide excellent service & maximize sales
• Assessment of cannibalisation risk with all data opportunities

Essential

• Previous experience working within Maritime technology
• Owning and developing a defined set of accounts, fostering exceptional relationships to maintain current figures and hit annual uplift targets
• Proactively hunting for new cross-sell business opportunities, targeting areas of the accounts that do not currently engage with our products and services
• Managing and developing understanding of assigned client base to discuss and position opportunities to generate sales
• Using Salesforce, effectively managing and forecasting sales per quarter
• Defining and delivering a strategic sales plan across your accounts, managing a robust pipeline and prepare accurate sales forecasts, new growth ideas and contingency plans
• Partnering with internal teams throughout the client lifecycle, from scoping custom projects to managing client deliverables
• Becoming an expert in the Intelligence product suite (SaaS, subscriptions, data), our competitors and our clients, to provide excellent service & maximize sales
• Previous experience selling APIs, platforms or similar

Desirable

• Experience using Salesforce
• A degree or equivalent qualification in any discipline or related experience

Our Promise To You – Company Benefits

• 25 Days Holiday rising to 27 after 2 years’ service
• Day off for your birthday - because you deserve to celebrate
• Life Assurance for 4 x Salary
• Company pension scheme: employee contribution of 5% basic salary, matched by an employer contribution of 5%
• Up to 4 Days Paid Volunteering per year to support causes you care about
• Additional leave for life events such as getting married or moving house
• Healthy Lifestyle Subsidy up to £250 annually
• Enhanced Family Leave including maternity, paternity, and shared parental leave
• Work from anywhere policy (up to 4 weeks per year, subject to approval) - giving you the flexibility to blend work and life on your terms
• Cycle to Work scheme
• Flexible benefits: Private Healthcare Plan, Dental Insurance, Medical Expenses Cash Plan, Health Screening, Critical Illness Cover, Employee Assistance Programme and option to purchase 3 additional days of annual leave.

We know that sometimes the “perfect candidate” doesn’t exist, and that people can be put off applying for a job if they don’t fit all the requirements. If you’re excited about working for us and have most, but not all of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need!

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

Please let us know of any adjustments we need to make for you to show us your best self.