We are a full-service digital marketing agency in Glasgow, specializing in hospitality marketing and working with leading hotel and leisure groups in the UK.

Who are we looking for?

The ideal candidate is a confident communicator and natural organiser who thrives on delivering outstanding results for clients. You will have a passion for both client servicing and structured project management, with experience in a digital marketing agency environment. This hybrid role sits across client relationship management and hands-on project delivery, ideal for someone who values variety and responsibility in their daily workload.

Key Responsibilities

• Client Account Management: act as the main day-to-day contact for clients, build trusted relationships, lead client calls and meetings, prepare agendas and reports, onboard new clients, and maintain WIP/status trackers.
• Project Management: own end-to-end delivery of web projects and retainer work, create and maintain project plans and timelines, schedule regular project catch-ups, coordinate with design, development, marketing and content teams, monitor scope, document requirements, and conduct UAT/post-deployment testing.

Skills & Experience Required

• 3+ years in a digital agency in an account or project management role (ideally with crossover).
• Strong organisational and time management skills with the ability to manage multiple clients and projects concurrently.
• Experience using project management tools and client reporting platforms; familiarity with digital marketing and web development processes.
• Excellent communication and interpersonal skills with a calm, solutions-focused attitude under pressure.
• Hospitality marketing experience is a bonus but not essential.

What We Offer

• Hybrid working model (office + remote).
• Up to £35k per year, depending on experience.
• Private healthcare.
• Perkbox – access to discounts, freebies, and perks.
• Early Friday finish & drinks fridge, regular team socials, events & away days.

The successful applicant must be able to commute reliably to our Glasgow office on a hybrid basis. Duties and responsibilities may evolve over time to meet business needs.

Industry: Marketing Services

Employment Type: Full-time