Account Support Manager

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This role presents an exciting opportunity to directly support one of our automotive clients.Reporting to the National Support Manager of the Fleet department, this role will primarily manage alladministration (ordering, logistics, customer and dealer liaison) pertaining to key customers inQueensland. This is a part time (0.8), 6 month contract hybrid role based in Richmond, VIC.

KEY RESPONSIBILITIES

Work in partnership with a Key Account Manager to support fleet accounts

Administrative management of placed orders

Forecast vehicle volumes on a monthly basis to ensure stock is available for incoming orders

Build, code and contract vehicles, following order details

Maintain the database of orders and issue weekly status reports

Follow up all queries received regarding orders in a timely manner

Liaise with dealers to source vehicles and understand status of orders

Foster a healthy partnership with all stakeholders

ROADSIDE ASSISTANCE

Maintain a list of clients signed up to the Fleet Roadside Assist program

Administrative management and processing of Roadside Assist files on a monthly basis

Fulfilment of monthly issue of cards to clients

Ensure RSA card stock levels are maintained

Ensure estimates, purchases orders and invoices are active and processed in a timely manner

CUSTOMER TENDERS

Support the broader department to complete Customer Tenders and Tender presentations asrequired

CUSTOMER MAILBOX

Contribute to the Support team mailbox roster and respond to Ask Fleet emails as required in a timely manner

REQUIRED EXPERIENCE/SKILLS/CAPABILITIES

Minimum 3 years' experience in a sales/account support or project coordination capacity

Experience in the automotive industry, vehicle modifying and tender pitches would be highly desirable

Intermediate knowledge of Microsoft Office products - Word, Powerpoint, and advanced knowledge of Excel is essential

A valid Victorian Driver's License is required

Office hours of operations are 8.30am to 5.00pm

The hybrid position, 3 days in Richmond, VIC and 1 days working from home

Induction training will be conducted in the Richmond office. Flexibility will be required from time to time to be present in the office more than 3 days, and to ensure all projects are up to date

VML AUNZ HIGHLIGHTS

There are many things that make VML an awesome place to work, but we think there are a few worth mentioning:

Summer Days - 5 paid afternoons off each year during daylight savings time.

Birthday Leave - a paid day off to celebrate your Birthday each year.

Loyalty Leave - a paid day off each year to celebrate your work anniversary.

Employee Assistance Program access 24/7 support.

Mental Health Support.

LinkedIn Learning access for all employees.

Foundation Day - the anniversary of our establishment where every employee works together to give back to the community.

PerkSPACE - a dedicated platform for employee benefits that help you save, grow and generously make life easier.

Parental Leave - time off for our new parents.

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What can I earn as a Sales Administrator

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Location:
Blackburn, England, United Kingdom
Salary:
£60,000 - £80,000
Job Type:
PartTime
Category:
Sales

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